28/03/2026
๐๐ซ๐๐ฏ๐๐ฅ๐ ๐ข๐ฌ ๐๐ข๐ซ๐ข๐ง๐ | ๐๐จ๐๐ข๐๐ฅ-๐๐๐๐ข๐ | ๐๐จ๐ซ๐ค ๐๐ซ๐จ๐ฆ ๐๐จ๐ฆ๐ (๐๐ฒ๐๐ซ๐ข๐)
Travela, Bangladesh's leading short-term accommodation rental platform, is looking for an ๐๐ฑ๐๐๐ฎ๐ญ๐ข๐ฏ๐ - ๐๐จ๐๐ข๐๐ฅ ๐๐๐๐ข๐ ๐๐จ๐๐๐ซ๐๐ญ๐จ๐ซ to join our innovative team!
๐๐จ๐ฌ๐ข๐ญ๐ข๐จ๐ง: Executive โ Social Media Moderator
๐๐จ๐ ๐๐ฒ๐ฉ๐: Full Time (Hybrid)
๐๐๐ฅ๐๐ซ๐ฒ: 20K (Based on Experience)
๐๐จ๐๐๐ญ๐ข๐จ๐ง: Dhanmondi 27, Dhaka.
โ๏ธ ๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
- Graduate in Any Discipline
- Must carry your ๐๐๐ ๐๐๐๐๐๐
- Proficient in using Social-Media, Smartphone, and Computer
- Excellent Communication and Negotiation Skills
- Ability to Work Under Pressure
- Experience working in a similar role.
- Proficiency in typing with good speed and accuracy in Bangla, English, and Banglish.
๐ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
- Managing online Social Media Queries (i.e., Facebook, Website, WhatsApp & Live chat)
- Resolving customer issues and complaints promptly.
- Answering incoming calls from customers and ensuring instant customer satisfaction.
- Initiate calls to the customer to make better engagement and sales growth.
- Respond to customer inquiries regarding service quality, complaints, and feedback.
- Listening to the customersโ needs to generate repeat sales.
- Social Media Lead follow-ups and convincing potential hosts/guests to engage with Travela.
- Identifying and implementing opportunities to improve the customer experience.
- Working collaboratively with other team members to achieve common goals.
- Staying up to date with product knowledge and industry trends.
- Any other tasks assigned by the upper management.
๐ ๐๐จ๐ซ๐ค๐ข๐ง๐ ๐๐จ๐ฎ๐ซ๐ฌ:
- Full-time Position: 8 Hours (On Roster Basis)
- 6 Working Days per week
- Hybrid Position (1/2 Days in Office at Dhanmondi)
๐ ๐๐ก๐๐ญ ๐๐ ๐๐๐๐๐ซ:
- Festival Bonus: 2 (Annually)
- Mobile Allowance
- Lunch is Subsidized
- A collaborative and innovative work environment.
- Opportunities to grow alongside a fast-scaling startup.
๐ฉ ๐๐จ๐ฐ ๐ญ๐จ ๐๐ฉ๐ฉ๐ฅ๐ฒ: Drop your CV to ๐ก๐ซ@๐ญ๐ซ๐๐ฏ๐๐ฅ๐.๐ฑ๐ฒ๐ณ
โผ๏ธ ๐๐ฉ๐ฉ๐ฅ๐ข๐๐๐ญ๐ข๐จ๐ง ๐๐๐๐๐ฅ๐ข๐ง๐: 3rd April, 2026