14/10/2026
THE MILLION-DOLLAR question in merchant payments:
What should you OWN, and what should you OUTSOURCE? ๐ค
With so many payment providers, platforms and technologies available, are we actually making life EASIER for merchants, or MORE COMPLICATED?
๐๏ธ In our latest Voice of MPE episode, Geoffrey Barraclough, Hubert O'Donoghue CDir and Roger Alexander bring decades of experience leading major payments businesses to one conversation.
And they don't hold back on the big questions:
๐น Has technology made payments easier for merchants or just for consumers?
๐น Who really owns the customer relationship?
๐น Can simplify the growing payments ecosystem?
๐น What should today's CFOs and payments leaders prioritise?
๐น And how will reshape payments over the next decade?
As Hubert puts it: โAnything is possible with AI.โ
But here's the part you won't want to miss: If these industry experts were starting a payments business today, what would they build? Their answers might surprise you.
โถ๏ธ Watch the full episode on YouTube:
https://youtu.be/YaJptEQKbxU?si=4YdfQg0I1is0p42P
๐ง Prefer to listen? Find Voice of MPE on other podcast platforms:
https://www.merchantpaymentsecosystem.com/intelligence-type/the-voice-of-mpe-podcasts/
๐ Let's continue the conversation in person. Join us for 20 Years of MPE, 9โ11 March 2027 in Berlin, where the European merchant payments community comes together to explore what's next. https://www.merchantpaymentsecosystem.com
๐ฌ Your turn: Should merchants own more of their payments technology, or focus on finding the right partners? Let us know in the comments!