HotelBuddy

27/04/2026

23/04/2026

Work Smart, Not Hard is a free seminar for hoteliers who want to stay ahead in a rapidly evolving industry. Taking place in Tallinn for the 5th time, the event explores how AI, revenue management, and data-driven tools are transforming hotel performance—helping you increase revenue, streamline operations, and make smarter decisions.
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More info about agenda and presentations: https://www.hotelbuddy.eu/work-smart-not-hard-2026-tallinn

13/03/2026

Checking into a hotel this weekend? If your hotel uses HotelBuddy, start your stay without the line. ✨

Complete your check-in before you even arrive. Simply fill in your details on your phone — at home, at the airport, or on the way to the hotel.

When you arrive:
✔ No waiting in line
✔ The hotel already has your arrival info and preferences to assign you the best room
✔ No paperwork at reception
✔ More time to relax and enjoy your stay

02/03/2026

Two days in showed that hotels are finally rethinking technology and guest communication because they have to. Costs are rising. Staffing challenges remain a daily reality. Guest expectations keep growing.

That is exactly why HotelBuddy took part in the NoVacancy Hotel + Accommodation Industry Expo London last week.

It was a real pleasure to reconnect with partners and speak with hoteliers about the operational pressures they are facing and the opportunities to drive revenue while improving the guest experience.

Thank you to everyone who joined to hear Kadi Saadlo introduce HotelBuddy on stage and share how we are helping hotels improve operations, increase direct revenue, and communicate better with guests.

👉 If we did not get the chance to speak, feel free to reach out. We would love to continue the conversation.

10/02/2026

Most projects fail for one simple reason: they start with new locks. That’s the most expensive way to do it.💰

HotelBuddy starts with this green chip instead.

This is the HotelBuddy IoT module you install inside your existing battery-powered door lock. It upgrades the lock so it can work with mobile keys—without changing the lock hardware.

Why this chip can save you a lot of money:
• No full lock replacement across the building
• No “download our app” problem for guests (it works without app downloads)
• A practical way to add mobile keys to older electronic locks

Read more about mobile keys here: https://www.hotelbuddy.eu/mobilekey

04/02/2026

At Lielupe Hotel, winter means warm spa pools, hot saunas, and time just for yourself.❄️

Make your stay even more comfortable with HotelBuddy web-app:

• Fill in your details before arrival and skip the queues
• Order snacks and drinks straight to your room
• Use mobile keys to open your room
• Chat with reception and get quick answers to your questions
• Check out without standing in line

Because arrival and departure matter just as much as the stay itself.

Have you tried HotelBuddy yet? 😊

08/01/2026

We believe the guest experience should start in a language your guest feels at home in. With HotelBuddy, hotels can:

✅ Personalize the entire guest app and pre-arrival emails in the guest’s own language
✅ Provide digital hotel directories, check-in, and service info in multiple languages
✅ Deliver a more welcoming, personalized experience — without adding workload at the front desk

Whether your guests are checking in, browsing hotel information, ordering extras, or receiving updates — they get a seamless, localised experience on their own device even if they don't speak the local language.

We see better engagement and conversion rates from online check-ins and upsells when communication is personalized to the guest's preferred language. 📈

Languages supported:
🇬🇧 English 🇫🇮 Finnish 🇪🇪 Estonian 🇱🇻 Latvian 🇱🇹 Lithuanian 🇷🇺 Russian 🇳🇱 Dutch 🇮🇹 Italian 🇪🇸 Spanish

30/12/2025

The HotelBuddy team took a break from tech and check-ins to shuffle some cards and raise the stakes — our Holiday Poker Tournament was just like 2025: some big wins and a few folds, but we were all in — as a team! ♥️♠️

Wishing all our partners, clients, and hospitality friends a joyful end of year and a successful 2026!

May the New Year deal you only good cards! 🥂🃏

10/12/2025

🔥 Exciting news for our partner hotels: The new Guest Directory is now live and ready to activate in your admin!

This upgrade gives you a cleaner layout, faster navigation, and full branding and customization options so your guests can access everything they need in just a few taps.

Here’s how to get started:

1️⃣ Create your own categories, or choose from our preset templates.

2️⃣ Adjust the text and icons to match your hotel’s tone and brand.

3️⃣ Once everything looks right, activate the new Guest Directory. It will automatically replace the previous Hotel Info icon on the guest dashboard, giving guests an improved experience immediately.

This update is all about helping hotels deliver clearer information, elevate digital service, and keep content effortlessly up to date.

👉 👉 Not using HotelBuddy yet? If you’d like to offer this free digital guest directory to your hotel guests, simply sign up for HotelBuddy Lite and we’ll reach out to help you get started: https://www.hotelbuddy.eu/hotelbuddy-lite

05/12/2025

High-touch hospitality and digital innovation can go hand in hand. We are excited to share a casestudy featuring Hotell Lydia, a 4-star superior, Green Key–certified property that has been using HotelBuddy since January 2024 to offer a more flexible guest journey and advance its sustainability goals.

General Manager Diana Timberg highlights two key improvements:

• A fully digital guest journey with online check-in to give guests more choice and keep up with the times.

• Mobile key access that has significantly reduced plastic card use and printed forms

For hoteliers wondering whether digital tools can coexist with personal service, Diana’s perspective is refreshing:

“HotelBuddy works equally well for boutique hotels, luxury properties, and larger hotels where it can significantly reduce reception workload. Each type of hotel can benefit in its own way. And for those worried about losing the personal touch—we’ve seen the opposite. HotelBuddy simply gives guests more choice and shows the hotel is keeping up with the times.”

👉 Read the full case study here: https://www.hotelbuddy.eu/post/case-study-lydia-hotel-s-journey-with-hotelbuddy-digital-efficiency-meets-boutique-hospitality