Hotelier Excellence

10/07/2021

Jutta Moore and I, for the last few months, been very focussed on supporting our fantastic hotels to reopen with confidence.

Through these efforts we’ve found that hotels have had to:

- Reopen
- Retrain old staff
- Hire and train new staff as a lot are inexperienced
- Generate business

It’s a HUGE ask of anyone.

We’re opening the discussion with on how they could benefit by outsourcing some of their functions in the short term.

Join us on Clubhouse on Tuesday, 13 July 2021 at 5 pm GMT

https://www.clubhouse.com/event/xVl2YNjm

Tuesday, July 13 at 5:00pm BST with Jutta Moore, Amisha Joshi-Bhardwaj. Considering the complexity of online distribution and revenue management, combined with shortage of hotel staff, why not outsource and hand it over to experts? Join our discussion.

17/05/2021

WELCOME BACK UK Hotels, Hoteliers, Hotel teams and to all the wonderful Guests.

Can't wait to 'Hotel hop' and meet with the wonderful Clubhouse Hospitality Gang

Jutta Moore
Craig Webb
Jonathan Butler
Imogen Sandbach
Susanne (Susie) Williams
Catt McLeod MIH
Brenda Collin FIH
Hari Fell

06/05/2021

You know that hospitality is in the DNA, when your son spots a Bake Off judge on his way to school...
..goes and tells all his friends who she is..gets dared by his friends to go up and talk to her
..and he happily does AND gets a celeb selfie...

Thank you Cherish Finden

02/05/2021

and I are on a mission...one that at first seemed impossible as we attempted it on our own.

And as we all know, the need of the hour in the hospitality industry is COLLABORATION..so that's exactly what we've done.

We have collaborated and created 'The REOPEN WITH CONFIDENCE Hotel Programme'

'So what's the programme about?' you wonder 🤔

It's a workshop designed to provide hotels with the essentials to :

✅ Banish 'reopen overwhelm'
​✅ Get over 'lockdown lag'
​✅ Sharpen up business generation processes
​​✅ Welcome & reconnect with guests,
​​✅ Adapt your mental and emotional skills AND

START RECOVERING revenue £ $ € 📈

Keeping in mind that most hotel teams may be new or understaffed, the workshop is being done in 2 parts so you don't need to get away from your work for too long.

All of the information shared is focussed to what is 'essential' and 'necessary' without information overload...

'Mission:Possible'

Click here for more information and to register yourself and your team : amisha.club/reopen

30/04/2021

With just 2 weeks to go until UK hotels can finally and fully reopen, many hoteliers are super busy recruiting, getting their hotels prepped, operations reorganised, managing their teams, getting their commercials in place to 'sell' and a lot more.

It's expected that with so much on the TO DO list, there's a great chance of overwhelm when we are trying to come out of 'Lockdown Lag'.

It's easy to overlook key tasks and details that can make all the difference!

Moreover, a lot of our hotel clients are struggling with 'brain fog'; feeling a bit rusty and low on confidence.

While most of the larger hotel groups have defined processes, the independent hotels may need more support to adapt into the New Normal.

Which is why Jutta and I have collaborated and bring to you the REOPEN WITH CONFIDENCE Hotel Programme.

Here we combine the most essential revenue generating processes with vital mindset, mental and emotional skills to help your hotel and your teams REOPEN WITH CONFIDENCE.

These are absolutely necessary so you hit the ground running.

Click the link to register for the workshop.

Get upskilled in the quickest possible way to not just reopen your property but also get the essential tools to upskill your mindset and revenue management processes for the New Normal.

23/04/2021

Super talk with an amazing forum and perfect time to help hotels to reopen.

10/03/2021

Welcome to the '3A Mindstyle' Club on ! 👏🏼

Delighted to have finally got this. 🙂

The club is about the difference that makes the difference in achieving success - our 3As - Awareness, Attitude, Approach. 🔻🔺

The purpose of this club is to share and learn from people how they use their 3As in both, their triumphs and trials...so we know what's the difference that makes the difference.

And I invite ALL of you to join us there.

08/03/2021

My handle is PowerBabe

I've often been asked what 'PowerBabe' stands for or means or WHY the term.

I was given the name by my friends who witnessed not just my life journey and the roller coasters therein, but also my career in the hotel industry given the humble background that I come from.

They saw something in me from the outside that I didn't or couldn't see in myself...my attitude of powering through the challenges. I was too focussed on just dealing with the issues and never saw this as a 'quality' or a 'persona' about myself.

While there are many layers to who a is,
I think it’s more than attitude...it's about developing one's ability and one's SO THAT you can BE who you truly are :

- despite the never ending TO DO list
- despite the demands on yourself.
- despite the ever changing hormones.
- despite the haters
- despite the insecurities
- despite the challenges
- despite the experiences
- despite the FEARS

and YET, find or create a way to .
Am not saying it's easy...but it's ABSOLUTELY possible and sustainable!

So today, on my wish for you is to & THRIVE.

Be the Powerbabe at every stage of your life...

It's gonna be needed in the new normal once our wonderful industry starts sprouting back to life

02/03/2021

The UK hospitality industry finally has light at the end of the lockdown tunnel! Yayy!

We do realise that a lot has changed for the hotel teams, for the owners and management.

Some of the changes our clients are already experiencing are:

- lethargy after being in hibernation
- not being able to remember what channel manager they use !
- forgotten all their training on updating prices and availability
- fear of the new normal and new behaviours of future guests
- low confidence towards excelling in the unknown circumstances

We thought we could help some of these by focusing on the ‘human’ elements that can tide over most challenges.

Join us alongwith and where we share EASY to use methods in making a winning First Impression that’ll work in any situation, including the unknown!

01/03/2021

Clubhouse is the hottest and most trending social media app that's gone viral (hope it's not a bad word) very quickly.

The growth that it is experiencing even though in the beta stage is tremendous.

November 2020 0.2 million
December 2020 0.6 million
January 2021 2 million
February 2021 6 million

Having been on it for a few months, I find tremendous opportunity for hotels to include it into their digital marketing strategy.

Download our free guide as to how to best use it in your NEW NORMAL.

https://pages.hotelierexcellence.com/clubhouse

27/02/2021

Daily dose of London is more effective than a vaccine!