01/08/2023
Dear Customer,
Thank you for expressing interest in our Starlink rental services. We are thrilled to inform you that we currently have 25 active roaming units available for rent. We are here to assist you throughout the rental process, so please feel free to coordinate with us for any inquiries or assistance.
**Basic FAQ's:**
1. **Starlink Coverage:** Our Starlink service is ready to use, provided there are no obstructions facing the sky. It can be used anywhere in the Philippines, except in motion or ocean areas, as these are prohibited usage zones.
2. **Device Delivery:** Upon agreement to our terms, we will promptly send you the Starlink unit in a protective durabox to ensure its safety during transit.
3. **Pickup Location:** You can conveniently pick up the Starlink unit at our location in San Mateo, Rizal, near Marikina and Quezon City. You can find us on Waze or Google Maps as "Optimistify Home."
4. **Easy-to-Use Device:** Using the Starlink device is simple and user-friendly. Upon completing the rental form, we will provide you with a video tutorial to guide you through its proper usage.
5. **Security Deposit:** To secure the rental, a refundable security deposit of 2,000 pesos will be charged. This deposit will be returned to you upon the device's satisfactory return in good condition.
6. **Contact Information:** For any other questions or clarifications, you can reach us via Viber at @09199339593. You may also contact us directly through our mobile number: 0919 933 95 93. Look for Dom as your point of contact.
7. **Official Documentation:** Rest assured, a copy of the Memorandum of Agreement (MOA) and an Acknowledgment receipt will be sent to you for your records and peace of mind.
Please be assured that our team is committed to providing professional service, ensuring a seamless experience throughout your rental period. We value your trust in our Starlink rental services and are excited to have you as our esteemed customer.
Thank you once again for choosing us. We look forward to serving you!
Sincerely,
Admin
