Don Fritschle Area Director

Don Fritschle Area Director Area Director for Choice Hotels International representing Comfort Inns, Comfort Suites, Quality Inns, Sleep Inns, Clarion, Suburban and Mainstay Suites.

Hotel BPC Brand Performance Consultant for Choice Hotels International representing Iowa Comfort Inns, Comfort Suites, Quality Inns, Sleep Inns, Clarion Inns, Econo Lodge, Suburbans,and Mainstay Suites in Southwest Wisconsin, and Northwest Illinois.

Operating as usual

Congratulations to Peggy and her team at the Comfort Inn & Suites Blackshear, GA.
05/01/2021

Congratulations to Peggy and her team at the Comfort Inn & Suites Blackshear, GA.

Congratulations to Peggy and her team at the Comfort Inn & Suites Blackshear, GA.

11/14/2020
Choice Hotels

Choice Hotels

This holiday season, as a thank you to our guests, we’re offering 20% off at over 6,500 Choice Hotels locations. #OnTheRoadAgain

04/15/2020
01/28/2020
Choice Hotels

Choice Hotels

Introducing Everhome Suites™ by Choice Hotels®. This new hotel brand will be a totally fresh take on extended stay hotels. Built for the longer-staying guest, Everhome Suites™ offers the comfort and convenience of home, so visitors can build on their success. Read the full press release here: http://ch.social/618615M0w

Great attendance at the Choc fall regional meeting in Greenville, SC
09/24/2019

Great attendance at the Choc fall regional meeting in Greenville, SC

Choice Hotels
06/25/2019

Choice Hotels

04/26/2019

Look forward to seeing everyone at the 65th Annual Convention next week. There will be very informative classes next week so make sure you take advantage of attending as many classes as you can but make sure to sprinkle a little fun in as well. See you soon!

Choice Hotels
12/21/2018

Choice Hotels

At this year’s holiday party, we presented a check for $100,000 and 2,000 room nights to our special guests, John Pray of Operation Homefront, to help support military families this holiday season and beyond.

The most haunted city in America. Come enjoy Savannah and get into the Halloween spirit
10/15/2018

The most haunted city in America. Come enjoy Savannah and get into the Halloween spirit

Savannah has every ingredient for a spooky getaway: ghosts, graveyards, gloomy underground tunnels and graceful mansions with grim histories. Explore the city’s historic haunts: http://spr.ly/6183DAri5

Choice Hotels
08/04/2018

Choice Hotels

Catch the big one! Enter for a chance to win a fishing trip with 2x Bassmaster Elite Champion Justin Lucas PLUS 2 nights at the #EconoLodge hotel in Boaz, AL. http://spr.ly/6182Dtupp

Exciting renovation going on with the new addition of the Grand Hilton Head Island Inn  Ascend.
01/03/2018
TravelPulse

Exciting renovation going on with the new addition of the Grand Hilton Head Island Inn Ascend.

Hilton Head Island hotel and resort renovations are bringing a stylish, modern feel back to the island

Best Western Hotels & Resorts | Choice Hotels | Visit Hilton Head

At Choice, we love our Choice Privilege Elite Members.
12/06/2017

At Choice, we love our Choice Privilege Elite Members.

Now is the time to review your hotel. Great article
11/22/2017
Larry Colson Area Director, Franchise Services

Now is the time to review your hotel. Great article

Now that business is a bit slower, it's time to take a look at your online content. What sells best? Does your site/page have updated information about your hotel? This is something that should be done more than once a year. This article has a few more ideas as well.

10/07/2017

Beautiful Saturday in the south. I am going to enjoy this winter

Great promotion of National Waffle Day from the Sleep Inn & Suites Ames, Iowa
08/24/2017

Great promotion of National Waffle Day from the Sleep Inn & Suites Ames, Iowa

Happy National Waffle Day from all of us at Sleep Inn and Suites! Fresh baked, crisp, hot waffles drizzled with rich maple syrup = yum! Come and stay with us and start your day off right. #sleepinnandsuites #nationalwaffleday #hartfamilyhotels #isucampus #choicehotels #choiceprivilegesrewards

Clarion inn & suites ready for our consultation today. 👍
08/16/2017

Clarion inn & suites ready for our consultation today. 👍

ADR,  ADR,  ADR.  Use smart rates everyday to maximize revenue
06/08/2017
Deana Nutter Area Director

ADR, ADR, ADR. Use smart rates everyday to maximize revenue

It's all about ADR = Profits! Let's get those rates up!

GA827-Quality Inn Sandersville, GA. Great display of presenting rooms. Doing the extra steps to make the room inviting
06/08/2017

GA827-Quality Inn Sandersville, GA. Great display of presenting rooms. Doing the extra steps to make the room inviting

Don Fritschle Area Director's cover photo
04/12/2017

Don Fritschle Area Director's cover photo

Don Fritschle Area Director's cover photo
04/12/2017

Don Fritschle Area Director's cover photo

Don Fritschle Area Director's cover photo
04/11/2017

Don Fritschle Area Director's cover photo

In the spirit of the elections, vote today
10/19/2016

In the spirit of the elections, vote today

Love the new perks? Vote for Choice Privileges as the Best #Hotel Loyalty Program at USA Today’s @10Best Readers’ Choice Awards: http://spr.ly/618488K52

Darin Trainor Area Director,  Franchise Services
09/30/2016
Darin Trainor Area Director, Franchise Services

Darin Trainor Area Director, Franchise Services

Great article! It seems that employee turnover is at an all time high. Taking these steps could make a difference in reducing turnover at your property.

Guest service is our business after all
07/31/2016
Proven Methods: How to Prevent Guests from Leaving Mad

Guest service is our business after all

Learn how it successfully worked at my hotels, then share your comments below. One bad review — in this day and age when word-of-mouth spreads like wildfire, this is all it takes to start a chain of

07/29/2016
Choice Hotels

Choice Hotels

Watch what happens when these women get together for a memorable trip to celebrate their courageous friend. #MeetMeAtClarion http://spr.ly/6181BaXtx

07/08/2016
Choice Hotels

Get Together at Clarion!

Watch what happens when these women get together for a memorable trip to celebrate their courageous friend. #MeetMeAtClarion http://spr.ly/6181BaXtx

06/28/2016
Training Your Team for Upselling by Room Type and by Rate Option

Great article about Upsellling to increase revenue. Is your staff taking advantage of opportunities to increase revenue by offering that available suite on guests arrival day to make them more comfortable? Make it a contest to see what guest service agent can get the most upgrade fees collected.

Training Your Team for Upselling by Room Type and by Rate Option

IA217 Sleep Inn Ft. Dodge ribbon cutting and open house. Over 150 local businesses came to the event.  Thank you for the...
06/17/2016

IA217 Sleep Inn Ft. Dodge ribbon cutting and open house. Over 150 local businesses came to the event. Thank you for the invite and great turnout

Address

1 Choice Hotels Cir, Ste 400
Rockville, MD
20850

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Comments

I live in NJ and I went to PA on 8/4/18 to visit family. My parents and brother along with my husband and two small children were all traveling to PA. So we decided that we would each rent a hotel room for the night and head back to Jersey the next day 8/5/18. I made the reservation for my room at the comfort inn in Lancaster county Columbia, pa and that process was fairly easy. Unfortunately while driving into PA we hit traffic that was not moving. So we ended up checking into the hotel around 5-6pm on the 4th. We had to be at my family's house earlier so we just checked in and went to the room to drop off our luggage and head on the road again. We didn't get back to the room until around midnight and at that time I gave each of my children a bath and put them to sleep. The room was nice and spacious. The toilet and tub was a little crowded though in its own closet like room and the sink was outside of that. The beds were pretty comfortable for a hotel. Even with the bed being comfortable I had a hard time falling asleep so I kept looking at the alarm clock that was in the room to see the time. We woke up the next morning got dressed and headed on our way back home. On Tuesday 8/7/18 I see a pending charge of $200 on my bank account. Then the next day 8/8/18 I see that that pending charge of $200 was indeed taken out of my account. I call the hotel thinking this is some sort of mix up and I am told that I will receive a phone call when the manager is in. About an hour later I receive a phone call from the general manager Jim and he tells me that charge is from missing items from the room. At this point I am extremely confused. I asked him what did he mean and he tells me that the alarm clock and phone were taken and missing. I told him that's absurd I would never take an alarm clock and phone and is he sure. He replies yes he is sure and he has 3 witnesses. I told him sir you need to check that room and look under the fixtures and behind them because I did not take anything from that room. He tells me he saw with his own eyes that the items aren't there and I'm being charged the 200 for them. I then ask is there a higher authority that I can speak to or a corporate number. He tells me the hotel is franchised and he is the highest authority there. He then says he can make whatever decisions he chooses for the hotel including refunds. So I ask him then why can't you help me solve this and he said because then t wouldn't be fair. It wouldn't be fair!?! So how is it fair to me to be charged $200 for items I did not take and don't have. I am absolutely appalled. I suggest for whoever is reading this to find a different hotel to stay at. If you must stay here make sure you take a video of the room upon arrival and right before you leave in case this happens to you.
#Amazon