21/10/2021
Looking for Guest House Manager
NON SMOKER Female
Excellent Guest House is seeking a professional lady to appoint as manager from 6H00am to 3H00pm and every second weekend from 6H00am to 3H00pm
MUST LIVE NORTHERN SUBURBS
Key performance areas & requirements:
Efficient management of day-to-day hospitality operations including hospitality, guest relations, staff rosters, housekeeping, breakfast service & food offerings, maintenance, sales & marketing, and employee relations
Ensuring the property and guest rooms are maintained at the highest standard of cleanliness and comfort
Checking and reporting of required maintenance work
Responsible for swift handling and resolving of guest needs, requirements, and compliments and complaints
Efficiently manage online guest reviews
Ensure all online and social media platforms are managed and are reflective of the respective establishments.
Responsible for all operational accounting related duties i.e., daily cash-up, petty cash & monthly purchases accounts recons
Must have excellent communication and staff relation skills
Inspires, motivates, and maintains good staff relations and productivity
Schedule and direct staff’s daily duties
Provides on-going staff training and development
Excellent computer communication skills - MS office, email , we will give training on Semper our booking system
Able to work hospitality shifts and hours and maintain a good work-life balance
Must have own vehicle/transport
The ideal candidates should, together, possess strong administrative & financial skills and great organizational skills and be excellent hosts and great business employers/leaders.
Candidates must have a ‘hands-on approach’ and all-round problem-solving skills Successful candidates will also be required to assist with meals service, reservations, check-in and check-out of guests as well as basic admin and jumping in where there is a need in order to ensure smooth operational flow of the properties.
Please reply with your CV [email protected]
Please specify salary expectation.
