29/06/2026
Could this be your Golden Opportunity??? 🌸🐾🌿
Independent Reservations & Guest Relations Manager (Independent Contractor)
We are looking for an organised, professional and customer-focused individual to manage reservations and guest communications for two established lodges in Dinokeng Game Reserve.
This is an independent contractor opportunity, ideally suited to someone who enjoys working remotely, has excellent communication skills, and is passionate about hospitality and exceptional guest service.
Key Responsibilities
* Respond promptly and professionally to guest enquiries via WhatsApp, email and telephone.
* Manage reservations, bookings, quotations and invoicing.
* Assist guests with information before, during and after their stay.
* Maintain accurate booking records and reservation systems.
* Coordinate with lodge staff regarding guest arrivals, departures and special requests.
* Maximise occupancy through efficient reservation management and outstanding guest communication.
Requirements
* Excellent written and spoken English and Afrikaans.
* Strong administrative and organisational skills.
* Reliable internet connection with access to a computer and smartphone.
* Ability to work independently, professionally and efficiently.
* Previous hospitality, reservations or customer service experience will be advantageous.
* Living in a 100km radius of Dinokeng Game Reserve.
* Start with training / work ASAP.
Additional Advantages
* Experience using NightsBridge.
* Experience with website management and online marketing.
* Experience with social media marketing.
* Previous experience in guesthouse or lodge operations.
Remuneration
* Commission-based remuneration linked to confirmed bookings and revenue generated.
* Earning potential will depend on performance, occupancy levels and bookings secured.
* Flexible remote working arrangement.
Important
Applicants may operate through their own registered business entity and will be engaged as independent contractors rather than employees.
To Apply
Please email the following:
1. A brief introduction about yourself.
2. Details of your hospitality, reservations or customer service experience.
3. Your current location.
4. Your contact details.
5. Any references that may support your application.
[email protected]
Only shortlisted applicants will be contacted for an interview.
