'In the spirit of reconciliation, Melaleuca Surfside Backpackers acknowledges the
Worimi Ngurras and all Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. Created using wood and glass to maximise harmony with
nature Melaleuca Surfside Backpackers is a purpose-built and owner operated; architecturally designed retreat set on 6 acres of natural bushland five minutes walk from the sparkling waters of One Mile Beach in spectacular Port Stephens. Nestled within Tomaree National Park, in what is known as a Koala corridor, we are a "Land for Wildlife" property and home to a large variety of native birds and animals, this is something we have always considered when building and have endeavoured to keep every tree on the property. We are an eco-friendly environment, for not only our human guests but all the others creatures that inhabit the grounds. We are licenced to rescue and rehabilitate native wildlife with Hunter Wildlife/Native Animal Trust Fund, and aim to promote education of the creatures we are privileged to share our land with, if you are lucky you may meet a possum or macropod or view wild Koala's or one of the many varieties of birds that can be seen on site. Not only do we provide accommodation for weary travellers, we hold an Eco Pass for Tours in Tomaree and Worimi National Parks and use our awesome 4WD vehicles to operate Sand Dune adventure tours on the magnificent Stockton Bight, or Worimi Conservation Lands. There is plenty to do in this area, we have 26 pristine beaches including Stockton Bight on Worimi Conservation lands, with the largest moving sand dunes in the Southern Hemisphere, One Mile Beach with its learn-to-surf waves, and Samurai Beach, one of NSW "Free Beaches" - clothing is optional here. Port Stephens is the dolphin capital of Australia and from May to November, you can witness the spectacular migration of the humpback whales with either a whale watch cruise or try your luck land-based whale watching in Anna Bay. We are pretty excited to share that while we have all been “locked down” with Covid 19 changes, we have had the opportunity to rejuvenate the grounds and communal areas for your enjoyment, we really hope you like it. We are also committed to inclusivity, Melaleuca is a welcoming environment for all backgrounds, genders, nationalities, and members of the LGBTQI communities. We operate a zero-tolerance policy to racism, homophobia, transphobia, sexism, ageism and any form of discrimination or cruelty whatsoever. Since Covid, the health and safety of all our guests and staff remain our top priority. We do understand that this is a sensitive issue, but if you are not feeling well do stay at home and do not travel and please treat our staff with courtesy and respect, we ask that all guests continue to practice good hygiene and wear a mask in all communal areas if becoming unwell. We work closely with Inbound tour companies and School groups so accommodation is often limited, please understand that all individual paying guests must hold a valid international passport/ID, be over 18 or in the company of a parent or legal guardian. If you are a registered business that operates group tours please contact us for more detail. We do not take private group bookings, only household groups to a maximum of 6 persons. To confirm your booking, we require:
A phone contact,
Credit card details including cardholder name,
Card number,
CVV and expiry date,
Name/contact details for all guests over 18 years in the booking, you can phone or email these through. Vehicle Registration details
All guests visiting to provide a valid ID and register their personal contact details in the register at the reception desk upon arrival. Remember that No card details = No booking and no booking means No Stay. We do not charge your card in advance; unless you do not show up or call us in advance to change your booking. Our cancellation policy is available on our website. Due to the current Covid situation, we will be entirely flexible with cancellations, we ask that you please communicate within 48 hours of arrival if you will not be able to keep your booking, courtesy is key. Check-in time is after 2pm and check-out time is 10.30am SHARP. We do have a minimum 2-night stay on weekends, a 3-night minimum stay on long weekends and a 4-night stay over the Christmas Holidays from 20th Dec to 30th Jan and for the traditional Good Friday to Easter Monday holidays. We do not allow open fires at any time or generators on site, nor do we allow Domestic pets as the Property is Land for Wildlife and we do Native Animal rescue, rehabilitation and release on-premise. Car parking is onsite, there are two bus stops alongside the property on Gan Gan Road. Port Stephens Coaches services this peninsula, you can view their timetables for One Mile/Boat Harbour at www.pscoaches.com.au. If you are new to us, all the accommodation utilises the shared bathrooms (none of our rooms are self-contained) and full kitchen facilities within the magnificent Main Building or communal area, which also houses a lounge area with free WIFI surrounded by expansive decks with seating and BBQs. There are laundry facilities, hot water showers in the bathrooms and freshwater showers on the grounds for rinsing sand after a dip at nearby One Mile beach. Ramped walkways lead to Cabins that all have a covered veranda and bedding linen supplied, and all rooms have a fridge with freezer and heater and fan. The dormitory holds 6 share bunk rooms, and the campground is a rolling green, sun-drenched, and tree-lined, grassy lawn that is also a car-free zone. Camping is $30 per person per night ($15 per child under 15 years) on the "Car Free" campground, with your own equipment. You can use as much space as you like but remember to give each other some room. We do have a separate area with limited shaded spaces for Camper vans and Kombi's, the same camping rate applies. Campers do have full use of all other communal facilities. We have NO powered sites and NO Tent Hire
Dormitory accommodation (6 share room) rates are per person per night
6 share $55
4 share $60
3 share $70
Cabin rates - per room per night
Single rooms $90. Double/twin $160. Cabin 3 persons $175. Cabin 4 persons $210. Towel hire is available for a fee of $10.00
A DAY FEE of $15.00 per person is available after 11am until 4.30pm daily, please book to avoid disappointment. Please check out www.melaleucabackpackers.com.au for more information about other activities, or speak to us on arrival for the best tips on the area, and don’t hesitate to contact us via email should you like to book or need any further assistance. Look forward to seeing you soon,
Best regards & safe travels,
Mick & Michelle
Melaleuca Surfside Backpackers
2 Koala Place,
ONE MILE BEACH, NSW 2316. Ph/fax: 61 2 4981 9422
Mobile: +61 427 200 950 or +61 428 655 495
Cabins Camping & Kombi's
www.melaleucabackpackers.com.au
Find us on Facebook or Instagram
CANCELLATION POLICY:
This cancellation policy relates to ALL types of bookings, including camping. We may refuse to allow you and your party entry if you or someone in your group are showing visible symptoms of cold/flu. In this case, your booking will be cancelled without a refund.
** Over Long Weekend Public Holidays, Easter and Christmas/New Year period, if a booking is cancelled within 24 hours the TOTAL amount of the booking will be charged to your credit card. **
If a booking is cancelled within 2 weeks of your arrival, a 10% booking fee will be charged to your credit card. If a booking is cancelled within 1 week of your arrival, a 25% booking fee will be charged to your credit card. If a booking is cancelled within 24 hours of your arrival, a booking fee of either the first night of accommodation or 50% of the total booking (whichever is greater) will be charged to your credit card.
'In the spirit of reconciliation, Melaleuca Surfside Backpackers acknowledges the
Worimi Ngurras and all Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today.'
We are committed to providing a safe, culturally appropriate, inclusive environment for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.
