20/10/2021
We are looking for an onsite manager for the beautiful Settlement Historic Hotel - which is a live on site role
Job Description
To ensure the smooth running of the motel; responsible in achieving efficient and effective hotel operations and delivery of superior customer service and quality outcomes; maximizing profitability and enhancing the guest experience through effective management strategies and initiatives.
Tasks & responsibilities
Manage daily operations within each department of the hotel, including Front Office, Housekeeping and Maintenance, providing effective leadership, guidance and communication.
Provide support and training on the hotel’s standards, policies and procedures, operational requirements and business objectives.
Manage the operational performance of the hotel through meeting and exceeding set budgetary requirements.
Maintain strong working relationships with the Directors and stakeholders and ensure open lines of communication are maintained.
Proactively seek sales and marketing opportunities, ensuring a focus on continuous business development ensuring maximum room yield & increase hotel revenue through strategic sale practices and yield management.
Manage performance of Employees, Co-ordinate recruitment, induction, training & development of staff with the ability to provide regular feedback to management.
Manage and resolve guest complaints in a timely and appropriate manner to ensure optimum guest satisfaction.
Regularly monitor and report upon the hotel’s financial performance against the operational budget to achieve annual set targets.
Ensure hotel is compliant with all company guidelines, as well as federal, state and local laws including WH&S, licensing, fire regulations and essential services.
Lead by example and conduct yourself in a professional manner that reflects the company in a positive way.
Qualifications & Requirement's
Experience in Managerial position in similar role/industry
A background in renovation projects would be highly regarded
Great with people and ability to build rapport easily
Passionate and motivated to succeed
Must be willing to relocate and live on site
Benefits
Be part of a growing business with opportunities for advancement
Accommodation included within remuneration
Opportunities to advance within a growing company
If intereted, please send your CV through
