Just a 3-min walk from Pacific Fair Shopping Centre, 10-min walk from The Star Casino and the restaurants, bars and nightlife of Broadbeach. All rooms are equipped with air conditioning and heating with ensuite bathrooms that include shower, hairdryer and guest toiletries. There is also a microwave, tea/coffee making facilities, refrigerator, kettle, toaster, cutlery & crockery in every room. Gues
t laundry facilities are available. Couples particularly like the location — they rated it 9.1 for a family trip. This property is also rated for the guests' favourite part of Gold Coast as it is situated in the best rated area in Gold Coast and has an excellent location score of 9.2!
**Important details that guests should be aware**
- You must show a valid credit card and photo ID (passport or driver's license) upon check in. This credit card and ID must be in the same name as the guest's name on the booking confirmation. A copy of your photo ID will be taken by the property's security. Guests who are not willing to provide this may have their reservation cancelled without refund.
- Please inform Tropicana Motel in advance of your expected arrival time. You can use the Message box when booking or contact the property directly with the contact details provided in your confirmation.
- Check in is available from 2.00 pm - 5:00 pm local time (Late check-in without previously advising the property, your reservation will be cancelled, and the total cost of the accommodation will be charged). Please note that check-out is at 10.00 am.
- Please note that payment before arrival will be required by the property when staying more than 1 night. You will receive an email or a call from Tropicana (within 2 business days) requesting for the payment (First night plus tax - after booking). Any remaining amount will be due upon arrival. Please ensure your card has sufficient funds to ensure your reservation is secure. Please contact us for further information using the contact details found on the booking confirmation.
- A bond is also required at check-in. This bond is refundable 7 days after check-out, subject to room condition. The bond amounts are as follows:
1. Queen & Twin Room: AUD 100
2. Family Room: AUD 150
- Please note that in-room mini-bar payment can be made at the reception or deducted from the bond when checking out.
- In the event of an early departure, the property will charge you the full amount for your stay.
- Please note that guests under 18 years of age must be accompanied by an adult.
- Please note that there is a 3% charge when you pay with American Express Cards
- Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.
- This property will not accommodate hen, stag or similar parties.
