12/10/2026
Fenella was excited to attend the 2026 Guest Experience Leadership Workshop from Quest Apartment Hotels at the The Calile Hotel in Brisbane last month.
The theme explored on how to own, elevate, engage and grow our Guest Experience leadership capabilities as 'We Make Corporate Stays Effortless'.
In a recommitment to going further to create moments that matter, learning sessions included:
๐ฑ Team culture is guest experience
๐ฑ Turning everyday interactions into memorable moments
๐ฑ Using data to create relevance and brand love
๐ฑ Learning from the strength of the network
Thank you to everyone involved in this epic day! ๐