09/20/2026
Important Security Notice for Our Guests 🚨
We want to make our guests and community aware of a recent industry-wide phishing scam targeting hotel guests via WhatsApp and text messages.
Please be aware:
❌ We will NEVER contact you on WhatsApp, text message, or via unverified links asking for credit card updates, payment confirmation, or bank details.
❌ We do NOT ask guests to re-enter payment information through third-party messaging apps.
If you receive a message asking for payment updates or claiming your reservation will be canceled:
⚠️DO NOT click any links or provide financial details.
⚠️DO NOT respond to the message.
⚠️Block and report the sender.
Please note that we will NEVER contact you on instant messaging apps to request payment or threaten booking cancellation.
Please always contact us directly if you have any questions or need any assistance with your booking.
Front Desk is available 24/7 by phone at +1-403-609-4656 or by email at [email protected].
Your security and peace of mind are our top priorities. Thank you for your caution and vigilance!
— The Canmore Inn & Suites Team