10/08/2026
ProFoxx Rentals & Fencing is Hiring!
Front Desk & Inside Sales Representative
Location: Whitecourt, Alberta
Employment Type: Full-Time with some scheduled On-Call
ProFoxx Rentals & Fencing is seeking a motivated, organized, and customer-focused professional to join our Whitecourt team as a Front Desk & Inside Sales Representative.
As a locally-owned Alberta company, ProFoxx Rentals provides dependable equipment rental and temporary fencing solutions to customers across a variety of industries. We have built our reputation on reliable service, strong customer relationships, and a commitment to getting the job done right.
This position plays an important role in supporting our daily operations, coordinating equipment rentals, assisting customers, and contributing to the continued success of our business.
We are looking for an individual who takes initiative, demonstrates professionalism, and thrives in a fast-paced environment where teamwork, attention to detail, and excellent customer service are essential.
Key Responsibilities:
Customer Service & Inside Sales
Serve as a primary point of contact for customers, contractors, and business partners, providing professional and timely assistance in person, by telephone, and by email.
Respond to rental inquiries, provide product and service information, and assist customers in identifying equipment solutions suited to their needs.
Prepare accurate rental quotations, agreements, reservations, and related documentation.
Support inside sales activities through customer follow-up, relationship development, and identification of additional rental opportunities.
Maintain positive relationships with new and existing customers while consistently delivering a high standard of service.
Rental Coordination & Operations:
Coordinate equipment reservations, rental schedules, availability, and customer requirements.
Communicate effectively with operations personnel to support equipment scheduling, delivery, pickup, and rental returns.
Maintain accurate rental records and ensure documentation is completed and processed efficiently.
Assist in resolving customer inquiries and operational challenges in a professional and solutions-oriented manner.
Support the efficient coordination of daily office and rental operations.
Administration & Team Support:
Perform general administrative duties, including data entry, document preparation, filing, and record management.
Maintain organized and accurate customer information and rental documentation.
Assist with invoicing and other administrative processes as required.
Collaborate with team members to ensure effective communication and smooth daily operations.
Develop and maintain a working knowledge of ProFoxx equipment, services, rental procedures, and company policies.
Qualifications & Skills:
The successful candidate will demonstrate:
Strong interpersonal and communication skills, with a professional and customer-focused approach.
Excellent organizational abilities and attention to detail.
The ability to manage multiple priorities and work efficiently in a busy environment.
Proficiency with computers and general office applications, including email and Microsoft Office.
Strong problem-solving skills and the ability to exercise sound judgment.
A high degree of reliability, accountability, and personal initiative.
The ability to work independently while contributing positively to a team environment.
A willingness to learn new systems, processes, equipment, and industry practices.
A strong work ethic and commitment to delivering quality service.
Previous experience in customer service, inside sales, office administration, equipment rentals, or a related industry would be considered an asset.
While familiarity with rental equipment and the construction or industrial sectors is beneficial, it is not required. We value individuals who demonstrate a willingness to learn, take ownership of their responsibilities, and contribute to a positive and productive workplace.
Why Join ProFoxx Rentals?
At ProFoxx Rentals & Fencing, we recognize that our success depends on the people behind our operations.
We are committed to providing reliable equipment, responsive service, and practical solutions that help our customers complete their projects safely and efficiently.
As part of our team, you will have the opportunity to develop your industry knowledge, build meaningful customer relationships, and contribute to a locally owned business that values professionalism, accountability, teamwork, and community involvement.
We take pride in our reputation and are looking for someone who shares our commitment to representing ProFoxx Rentals with integrity and excellence.
How to Apply:
If you are a dependable, motivated individual with strong customer service skills and an interest in joining the equipment rental industry, we encourage you to apply.
Please submit your resume to [email protected].
We appreciate the interest of all applicants. Only those selected for an interview will be contacted.
ProFoxx Rentals & Fencing
Strong Equipment. Stronger Community.
