06/12/2021
Job Summary:
We are looking for a temporary, full-time, multi-faceted member of the Lionheart Guest House and B ‘n B staff who will be able to take on a high level of responsibility with respect to the facility’s cleanliness, room and guest turnover, reservations, and customer communication. This position offers:
- Full-time employment (~40 hours per week) from Spring to October (flexible start date in late April – early May),
- High level of variation in job tasks and responsibility,
- Competitive wages, and
- Available on-site living accommodations if needed.
Summary of Job Duties and Responsibilities:
- Cleaning rooms and preparing for next guests.
- Keeping indoor and outdoor facilities and common areas clean and maintained.
- Scheduling housekeeping staff to ensure daily success indicators are met and on time.
- Laundering and restocking linens.
- Checking guests in and making them feel welcomed.
- Processing guest payments.
- Providing guests with information on various matters such as activities and restaurants.
- Addressing guests' needs and resolving their problems and complaints.
- Assisting with inquiries and reservations.
- Spring cleaning.
- Optional: gardening.
Skills and Qualifications:
- High School Diploma or suitable equivalent.
- Certificate or diploma in hospitality advantageous.
- 1+ year(s) customer service experience, preferably in related field.
- Strong people and interpersonal skills.
- Eye for detail and high standard of cleanliness.
- Reliable and strong work ethic.
- Work well unsupervised.
- Proficient computer skills.
- Good written and verbal communication skills.
- Excellent multitasking, time management and organization skills.
- Physically agile and ability to lift at least 25 pounds.
- Available to work shifts, over weekends, and on public holidays.
- Previous leadership experience a plus.
- Valid Drivers License would be helpful.
- Excellent knowledge of local attractions and establishments considered an asset.
Application deadline: Friday, March 15th at 11:59 PM
Full Job Description available upon request.