ACI World

ACI World ACI World’s mission is to advance the collective interests of airports and the communities they serve

🎓 ACI World Complimentary Masterclass — From Passenger Experience to Profit: How CX Transforms Airport RevenueDesigned f...
05/28/2026

🎓 ACI World Complimentary Masterclass — From Passenger Experience to Profit: How CX Transforms Airport Revenue

Designed for airport executives, commercial leaders, customer experience teams, and operations managers, the session will examine how improving CX can increase:

- Non-aeronautical revenue
- Customer satisfaction and emotional engagement
- Innovation
- Operational efficiency

Featuring expert insights, CX tools, practical discussion, and a live Q&A, this interactive session will provide actionable ideas to help airports turn passenger experience into measurable business results.

Hosted by:
- Antoine Rostworowski, Senior Vice President and Chief Strategy Officer, ACI World
- Dimitri Coll, Senior Vice President and Chief Products and Services Officer, ACI World

📅 Date & Time: Jun 4, 2026 09:00 - 10:00 am ET
🔗 Register now: https://us06web.zoom.us/webinar/register/WN_sEDMLCNiQG6SYGAtko-D4w #/registration

✈️ Last call to join us!The aviation industry is evolving in an increasingly complex and unpredictable environment, and ...
05/27/2026

✈️ Last call to join us!

The aviation industry is evolving in an increasingly complex and unpredictable environment, and resilient, adaptive leadership has never been more critical.

Designed for young professionals, this webinar explores key lessons from industry disruptions and the skills needed to navigate change.

Moderator:
- Ts Noor Sabrina Mat Barhan, Manager, Stakeholder Relations & Regulatory Affairs, Malaysia Airports

Panelists:
- Mohamad Radzuan Mazlan, Under Secretary, Aviation Division, Ministry of Transport Malaysia
- Natalia Roj, Manager, Operational Readiness Activation and Transition (ORAT), Hill International
- Jessica Marin-Urrea, IAP, Division Director, Integrated Operations and Emergency Management, Miami International Airport - MIA
- Chrystelle Damar, External Relations Officer, SESAR Joint Undertaking

Register now: https://us06web.zoom.us/webinar/register/WN_B76ipRoYRIOfCRoVgYNapw? #/registration

05/27/2026

✈️ Aviation’s Net Zero Reality Check: Growth, Sustainable Aviation Fuel, and the Race to Decarbonize

The next five years will be critical in determining whether aviation remains on track to meet its decarbonization objectives.

In the blog:

🔹 Key highlights from the WEF Sustainability Outlook White Paper
🔹 Coordinated action and 2026 priorities

A message from Justin Erbacci, ACI World Director General and Pedro Gomez, World Economic Forum, Head of Industry Agenda and Member of the Executive Committee.

🎧 Our blogs now come with audio, so you can read it at your desk or listen on the go.
https://blog.aci.aero/environment-and-sustainability/aviations-net-zero-reality-check/

Yesterday at the CANSO Leadership Summit 2026 in Lisbon, our Director General Justin Erbacci joined senior industry lead...
05/26/2026

Yesterday at the CANSO Leadership Summit 2026 in Lisbon, our Director General Justin Erbacci joined senior industry leaders on the "Global Panel: From Vision to Global Deployment".

Moderated by Mark Pilling – AVIATION WEEK, the panel brought together:

🔹 Simon Hocquard – President & CEO, CANSO
🔹 Ourania Georgoutsakou – Airlines for Europe (A4E)
🔹 Duarte Silva – ANAC (Portuguese Civil Aviation Authority)
🔹 Victor Martinez Garcia – Indra Group

The future of aviation will be built together. ACI World is proud to stand alongside the industry’s foremost leaders, championing the role of airports in delivering a safer, smarter, and more sustainable global aviation system.

Airspace World - by CANSO

📢 Your SAF Policy Brief Is Here We are pleased to launch our Airports and Sustainable Aviation Fuels Policy Brief 2026.T...
05/25/2026

📢 Your SAF Policy Brief Is Here

We are pleased to launch our Airports and Sustainable Aviation Fuels Policy Brief 2026.

The brief outlines airports' key advocacy messages on SAF and the conditions needed to support SAF deployment and development.

What's inside:

• Why SAF matters for airports
• The role airports play in the SAF supply chain
• How airports can support SAF deployment
• What airports need to deploy SAF
• Real-world examples

Download now: https://store.aci.aero/product/airports-and-sustainable-aviation-fuels-policy-brief-2026/

🎉 More airports are taking concrete steps to improve the passenger experience.We’re pleased to share the latest ACI Airp...
05/25/2026

🎉 More airports are taking concrete steps to improve the passenger experience.

We’re pleased to share the latest ACI Airport Customer Experience Accreditation update:

✈️ HAK – Haikou Meilan International Airport
📍 Haikou, China
🏅 Status: Newly Accredited

The accreditation program builds airports’ long-term capacity to enhance customer experience management through a comprehensive review and training process that includes stakeholder and employee engagement and staff development.

🔗 Learn more: https://bit.ly/3CSPqEs

Airports Council International - ACI Asia-Pacific & Middle East

05/23/2026

Airport security is more than screening bags ✈️

Behind every safe journey is a network of professionals working across operations, safety, legal, training and aviation security to keep airports secure around the world.

Last week, aviation professionals from across the globe joined the ACI-ICAO Airport Security Training at ACI World Global Training, sharing knowledge, experience and a common mission: keeping aviation safe and secure.

🌍 From Brussels to Bermuda, Kenya to Los Angeles, this training brought together global aviation expertise in one classroom.

✈️ As the training arm of Incheon International Airport, the Incheon Airport Aviation Academy delivers industry-leading ...
05/23/2026

✈️ As the training arm of Incheon International Airport, the Incheon Airport Aviation Academy delivers industry-leading training across airport development, aerodromes, safety, security, and customer experience.

Since 2008, IAAA has helped strengthen the competencies of airport professionals worldwide as an ACI Accredited Training Partner (ATP).

Experience the synergy of ACI global standards and Incheon International Airport’s operational excellence.

📌 Discover the course in the comments below.

인천공항 Incheon Airport

✈️ Congratulations to RIOgaleão - Aeroporto Internacional Tom Jobim) on successfully completing an APEX in Safety review...
05/22/2026

✈️ Congratulations to RIOgaleão - Aeroporto Internacional Tom Jobim) on successfully completing an APEX in Safety review!

The APEX in Safety Assessment program aims to help airports of all sizes enhance safety performance, achieve greater compliance with standards, develop metrics and tools to reduce safety incidents, and offer recommendations to address identified gaps.

🙌 A big thank you to our dedicated assessors for bringing their expertise, insight, and collaboration to the process.

🔹 Eric Martijn – Consultant, ACI World
🔹 David Gonzalo Almeida Pardo – Safety Manager, Aeropuerto Internacional de Quito
🔹 Luis Raul Benitez Cruz – Gerente de Operaciones, Aeropuertos GAP
🔹 Rodrigo Otavio Ribeiro – Regional Officer, Aerodromes and Ground Aids, ICAO - International Civil Aviation Organization
🔹 Hayden Tyronne Trotman – Duty Manager, Airports Authority of Trinidad and Tobago
🔹 Donald Gerardo Avila Montoya – Teniente de Bomberos, ARFF, SJO Aeropuerto Internacional Juan Santamaría
🔹 David Clement Hollett – Deputy Fire Chief / Associate Director, Toronto Pearson

Constance Elisa-Plantijn – ASP, Airport Safety Professional, Curaçao Civil Aviation Authority

Learn more about the ACI World's Airport Excellence Program (APEX): https://aci.aero/programmes-and-services/apex/

✈️ As the aviation industry evolves in an increasingly complex environment, airports and the wider sector are facing new...
05/21/2026

✈️ As the aviation industry evolves in an increasingly complex environment, airports and the wider sector are facing new operational and leadership challenges.

Join this webinar to explore lessons from industry disruptions and the skills needed to lead through change with confidence.

Moderator:
- Ts Noor Sabrina Mat Barhan, Manager, Stakeholder Relations & Regulatory Affairs, Malaysia Airports

Panelists:
- Mohamad Radzuan Mazlan, Under Secretary, Aviation Division, Ministry of Transport Malaysia
- Natalia Roj, Manager, Operational Readiness Activation and Transition (ORAT), Hill International
- Jessica Marin-Urrea, IAP, Division Director, Integrated Operations and Emergency Management, Miami International Airport - MIA
- Chrystelle Damar, External Relations Officer, SESAR Joint Undertaking

Register now: https://us06web.zoom.us/webinar/register/WN_B76ipRoYRIOfCRoVgYNapw? #/registration

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Telephone

+1 514 373 1200

Website

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