09/15/2026
We are incredibly proud to celebrate Michelle McNaney, our General Manager, and Ashly Fitzner, our Housekeeping Supervisor, who had the honour of representing Fairfield Inn & Suites Orillia at Marriott International’s Hospitality Excellence Awards Gala in Washington, D.C. 🏆✨
It was an unforgettable evening of celebrating excellence in hospitality, and we are thrilled to share that both Michelle and Ashley were recognized for their outstanding contributions to our hotel and our guests.
🏆 Ashly Fitzner was the proud recipient of the Team Member Award, recognizing her dedication, hard work, and commitment to creating exceptional guest experiences.
💎 Michelle McNaney was honoured with the prestigious Diamond General Manager Award, recognizing her leadership and dedication to both our guests and our team.
And the recognition didn’t stop there!
🏆 Fairfield Inn & Suites Orillia was also honoured with the Diamond Circle Award and the Chairman’s Award for achieving the highest Intent to Recommend score within the brand.
Exceptional guest satisfaction doesn’t happen because of one person or one moment. It is built through thousands of interactions — the warm welcome at arrival, the attention to detail in every guest room, the friendly smile at breakfast, the thoughtful recommendation, and the countless little moments our associates create for our guests every day.
We are so incredibly proud of our Fairfield family and the passion, dedication, and genuine care they bring to hospitality every single day. ❤️
A huge congratulations to Ashley and Michelle on these well-deserved honours, and to every member of our Fairfield Inn & Suites Orillia team who played a part in making these achievements possible.
These awards belong to all of you. ❤️🏨
Thank you to Marriott International for recognizing and celebrating the people who make hospitality truly exceptional.