06/27/2019
English Bay Hotel is an independently owned hotel at 1150 Denman Street in Vancouver, B.C. We are hiring one full-time and one on-call front desk staff member to work long-term. The new front desk staff will work with the current front desk staff, maids, and hotel management. Scheduling is flexible as there are 3 daily shifts (8 AM to 4 PM, 4 PM to 12 AM, and 12 AM to 8 AM). New employees will be paid $13.85 per hour, and will receive raises periodically.
Required Qualifications:
β’ Intermediate / Advanced English language skills.
β’ Strong verbal and written communication skills.
β’ Ability to work independently as well as in a team.
β’ Interpersonal skills.
β’ Computer skills.
β’ Organizational skills.
β’ Must be willing to work flexible hours.
β’ Must be able to lift up to 32 kg.
Asset Qualifications (these qualifications are assets but are not compulsory):
β’ Japanese language skills.
β’ Customer service experience.
β’ Education and/or experience related to hospitality / tourism.
β’ Experience handling cash and transactions.
β’ Ability to work with and interact with people of different cultures.
Job Duties:
β’ Administer hotel services such as helping guests check in and check out, processing payments and refunds, moving and storing luggage, and booking taxi cars for guests.
β’ Process reservation requests as well as reservation cancellations and modifications. File and retain all reservation information.
β’ Interact with guests in a friendly manner by answering questions and recommending Vancouver activities and attractions.
β’ Coordinate with maids regarding room cleaning service and communicate with management regarding repairs and other matters.
β’ Administrative duties include tracking cash flow and ensuring that all supplies (office supplies as well as food and beverages for the guests) are stocked.
How To Apply: Email your resume to [email protected]. No cover letter required. Temporary work permit holders are welcome to apply, but unfortunately we cannot offer immigration sponsorship. Interviews will occur on a rolling basis so please apply as soon as possible. We thank all applicants for their interest, however only those selected for an interview will be contacted.