29/07/2021
Start: August 2021
Position:
• Minijob basis with perspective of long-term commitment and possibility for 20 hour contract in the future.
• Paid trial and training days.
Miniloft Apartment Hotel GmbH is a small family-run business, owned and run by the architects who designed its two locations. Miniloft Mitte, where everything started, is an architecture prize winning building where there are 14 apartments and the company headquarters. Miniloft Kreuzberg is the second location, where there are also 14 apartments and, additionally, Café Nullpunkt and Punkt.Raum, which are our cafe and event space, respectively.
Our 28 apartments, or “Minilofts”, range from small studio apartments to large 2-bedroom apartments, and we offer a home-like feeling in a design hotel atmosphere, complete with personalized guest services.
We are looking for someone who is enthusiastic about working with the team, leaning new skills, and who wants to work and grow together with the company.
Because our organisation is a small, tightly-knit team, we are looking for managers who understand how to integrate their team, leading by example.
You will be a part of our wonderful international team, spread through Miniloft Mitte, Miniloft Kreuzberg and Café Nullpunkt. Your role will exist in cooperation with the rest of the team and your position will fall under the supervision of the General Manager.
Your tasks:
• Front office:
◦ Hotel reception:
▪ Answering and processing hotel inquiries, reservations and payments:
• Using FileMaker Pro
• Using Airbnb, Vrbo and other online booking platforms
▪ Performing check-in and check-out-related tasks
▪ Guest interaction: in-person, email and phone communication
▪ Emergency contact person
• Back office:
◦ Attending meetings and writing reports
◦ Updating hotel online information database (wiki)
◦ Basic bookkeeping
◦ Processing data:
▪ Scanning and filing away receipts and forms
▪ Managing personnel files and timesheets
◦ Managing hotel housekeeping and maintenance staff:
▪ Onboarding of new staff
▪ Managing staff schedules and tasks
▪ Regularly supervising staff performance and enforcing hotel standards
◦ Supervising hotel and office stock control and managing supplies
◦ Coordinating hotel laundry collection and delivery (outsourced service)
◦ Maintaining communication with location liaison in second hotel location
◦ Maintaining communication with accountants (outsourced service) in administrative and tax-related tasks:
▪ Operating as contact person
▪ Using DATEV Unternehmen Online
▪ Sending bookkeeping reports and data periodically
We are looking for:
• A hands-on assistant-manager with an interest in hotel management (experience or formal training preferred) and who has the following characteristics and skills:
◦ Friendly
◦ Proactive
◦ Cooperative
◦ Inquisitive
◦ Flexible
◦ Strong sense of ethics
◦ Good time-management skills
◦ Fluent English language skills
◦ Basic German language skills
◦ Familiarity with the Apple operating system preferred
◦ Familiarity with spreadsheet and word processing tools
◦ Availability to work weekends
We offer the opportunity:
• To learn new skills
• To be a part of a young international team with horizontal hierarchies and a deep sense of cooperation
• To work in a beautiful workplace and inspiring atmosphere
• To contribute to the company’s development
Starting salary: 450 € brutto
If you think you are a good fit, please email us your CV and include a few words about yourself. We are looking forward to your application!
