Les Clefs d'Or

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Les Clefs d’Or Award 2026 honoring Adolf Schneider goes to Unwana van der Werk from Mandarin Oriental Conservatorium Ams...
18/04/2026

Les Clefs d’Or Award 2026 honoring Adolf Schneider goes to Unwana van der Werk from Mandarin Oriental Conservatorium Amsterdam and representing Les Clefs d’Or The Netherlands.

Congratulations Unwana and all of this year’s exceptional candidates! ⁣

The award was presented during the Gala of the UICH International Congress in Sydney, Australia on the 16th of April 2026 where 500 members from around the world attended. ⁣

The Les Clefs d’Or Award was first established at the 55th Les Clefs d’Or International Congress in Denmark, 2008, as the “Andy Pongco Award” to honour the memory Andy Pongco. The award aims to recognize and encourage young members to become active participants in the worldwide society. The prize for the recipient of the award is an invitation to the next Les Clefs d’Or International Congress (registration and airfare included). All countries were encouraged to nominate one of their promising young members and this year we received 19 nominations. ⁣

All candidates engaged in a friendly competition where they complete tasks such as written essays and history presentation, professional video, travel blog, and live interview onsite with members of the Award Committee. The candidates’ personal presentation will play a major part in the final outcome of this friendly contest. ⁣

This year’s award was sponsored by 1 Hotels. ⁣

Beloved. Ingenious. Knowledgeable. Helpful. Welcoming. Les Clefs d’Or® concierges embody all of this for guests worldwid...
03/04/2026

Beloved. Ingenious. Knowledgeable. Helpful. Welcoming. Les Clefs d’Or® concierges embody all of this for guests worldwide—but one quality makes them truly essential to the traveler’s experience: indispensable.

In partnership with our Education Day sponsor , we invite you to join 𝐉𝐚𝐧𝐞 and other outstanding industry voices as we learn the latest travel trends, tech and tips shaping our profession in the future. Plus, explore your own unique superpowers to help you prove your indispensability in a rapidly tech-driven world. It’s a day of insight, information and fun!

Please check out the Congress link in our bio for a full list and speaker bios

Beloved. Ingenious. Knowledgeable. Helpful. Welcoming. Les Clefs d’Or® concierges embody all of this for guests worldwid...
26/03/2026

Beloved. Ingenious. Knowledgeable. Helpful. Welcoming. Les Clefs d’Or® concierges embody all of this for guests worldwide—but one quality makes them truly essential to the traveler’s experience: indispensable.

In partnership with our Education Day sponsor , we invite you to join 𝐉𝐨𝐫𝐝𝐚𝐧 and other outstanding industry voices as we learn the latest travel trends, tech and tips shaping our profession in the future. Plus, explore your own unique superpowers to help you prove your indispensability in a rapidly tech-driven world. It’s a day of insight, information and fun!

Please check out the Congress link in our bio for a full list and speaker bios

25/03/2026

Beloved. Ingenious. Knowledgeable. Helpful. Welcoming. Les Clefs d’Or®️ concierges embody all of this for guests worldwide—but one quality makes them truly essential to the traveler’s experience: indispensable.

In partnership with our Education Day sponsor , we invite you to join us and outstanding industry voices as we learn the latest travel trends, tech and tips shaping our profession in the future. Plus, explore your own unique superpowers to help you prove your indispensability in a rapidly tech-driven world. It’s a day of insight, information and fun!

Please check out the Congress link in our bio for a full list and speaker bios



Beloved. Ingenious. Knowledgeable. Helpful. Welcoming. I Les Clefs d’Or® concierges embody all of this for guests worldw...
19/03/2026

Beloved. Ingenious. Knowledgeable. Helpful. Welcoming. I Les Clefs d’Or® concierges embody all of this for guests worldwide—but one quality makes them truly essential to the traveler’s experience: indispensable.

In partnership with our Education Day sponsor , we invite you to join 𝐀𝐬𝐡𝐥𝐞𝐲 and other outstanding industry voices as we learn the latest travel trends, tech and tips shaping our profession in the future. Plus, explore your own unique superpowers to help you prove your indispensability in a rapidly tech-driven world. It’s a day of insight, information and fun!

Please check out the Congress link in our bio for a full list and speaker bios

14/03/2026

Meet Les Clefs d’Or Award 2026 Nominee – United States 🇺🇸:

✨ 𝐒𝐢𝐦𝐨𝐧𝐚 𝐌𝐚𝐫𝐜𝐢𝐮𝐥𝐚𝐢𝐭𝐲𝐭𝐞✨
🏨 𝐑𝐚𝐧𝐜𝐡𝐨 𝐕𝐚𝐥𝐞𝐧𝐜𝐢𝐚 𝐑𝐞𝐬𝐨𝐫𝐭 𝐚𝐧𝐝 𝐒𝐩𝐚

“𝘍𝘳𝘰𝘮 𝘵𝘩𝘦 𝘤𝘰𝘢𝘴𝘵 𝘵𝘰 𝘵𝘩𝘦 𝘤𝘢𝘯𝘺𝘰𝘯𝘴, 𝘚𝘢𝘯 𝘋𝘪𝘦𝘨𝘰 𝘪𝘯𝘷𝘪𝘵𝘦𝘴 𝘺𝘰𝘶 𝘵𝘰 𝘴𝘭𝘰𝘸 𝘥𝘰𝘸𝘯. 𝘈𝘵 𝘙𝘢𝘯𝘤𝘩𝘰 𝘝𝘢𝘭𝘦𝘯𝘤𝘪𝘢, 𝘵𝘩𝘢𝘵 𝘴𝘱𝘪𝘳𝘪𝘵 𝘣𝘦𝘤𝘰𝘮𝘦𝘴 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘵𝘩𝘰𝘶𝘨𝘩𝘵𝘧𝘶𝘭, 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭, 𝘢𝘯𝘥 𝘳𝘰𝘰𝘵𝘦𝘥 𝘪𝘯 𝘱𝘭𝘢𝘤𝘦. 𝘑𝘰𝘪𝘯 𝘶𝘴 𝘪𝘯 𝘥𝘪𝘴𝘤𝘰𝘷𝘦𝘳𝘪𝘯𝘨 𝘵𝘳𝘶𝘦 𝘚𝘢𝘯 𝘋𝘪𝘦𝘨𝘰 𝘣𝘭𝘪𝘴𝘴.”

We asked the nominees to introduce themselves, their hotel and city. We hope you enjoy watching a glimpse of their world as Concierge.

13/03/2026

We’re proud to welcome an incredible group of partners supporting the Australian International Congress of Les Clefs d’Or.

A heartfelt thank you to the organisations helping us deliver an unforgettable event that celebrates the very best of hospitality, service, and global concierge excellence.

Your support helps showcase the spirit of Australian hospitality to the world.

We look forward to welcoming our international concierge colleagues to Australia for an extraordinary Congress.

Beloved. Ingenious. Knowledgeable. Helpful. Welcoming. Les Clefs d’Or® concierges embody all of this for guests worldwid...
12/03/2026

Beloved. Ingenious. Knowledgeable. Helpful. Welcoming. Les Clefs d’Or® concierges embody all of this for guests worldwide—but one quality makes them truly essential to the traveler’s experience: indispensable.

In partnership with our Education Day sponsor , we invite you to join 𝐇𝐞𝐚𝐭𝐡𝐞𝐫 and other outstanding industry voices as we learn the latest travel trends, tech and tips shaping our profession in the future. Plus, explore your own unique superpowers to help you prove your indispensability in a rapidly tech-driven world. It’s a day of insight, information and fun!

Please check out the Congress link in our bio for a full list and speaker bios

12/03/2026

Meet Les Clefs d’Or Award 2026 Nominee – United Kingdom🇬🇧:

✨ 𝐒𝐢𝐥𝐯𝐢𝐨 𝐅𝐨𝐫𝐢𝐧𝐨✨
🏨 𝐏𝐚𝐫𝐤 𝐇𝐲𝐚𝐭𝐭 𝐋𝐨𝐧𝐝𝐨𝐧 𝐑𝐢𝐯𝐞𝐫 𝐓𝐡𝐚𝐦𝐞𝐬

“𝘔𝘦𝘦𝘵 𝘚𝘪𝘭𝘷𝘪𝘰, 𝘢 𝘱𝘳𝘰𝘶𝘥 𝘠𝘰𝘶𝘯𝘨 𝘓𝘦𝘢𝘥𝘦𝘳𝘴 𝘈𝘸𝘢𝘳𝘥 𝟸𝟶𝟸𝟼 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦 𝘧𝘳𝘰𝘮 𝘓𝘰𝘯𝘥𝘰𝘯, 𝘢𝘯𝘥 𝘴𝘵𝘦𝘱 𝘪𝘯𝘴𝘪𝘥𝘦 𝘵𝘩𝘦 𝘯𝘦𝘸𝘭𝘺 𝘰𝘱𝘦𝘯𝘦𝘥 𝘗𝘢𝘳𝘬 𝘏𝘺𝘢𝘵𝘵 𝘓𝘰𝘯𝘥𝘰𝘯 𝘙𝘪𝘷𝘦𝘳 𝘛𝘩𝘢𝘮𝘦𝘴, 𝘸𝘩𝘦𝘳𝘦 𝘌𝘢𝘴𝘵 𝘮𝘦𝘦𝘵𝘴 𝘞𝘦𝘴𝘵, 𝘢𝘯𝘥 𝘦𝘭𝘦𝘨𝘢𝘯𝘤𝘦 𝘮𝘦𝘦𝘵𝘴 𝘭𝘶𝘹𝘶𝘳𝘺!”

We asked the nominees to introduce themselves, their hotel and city. We hope you enjoy watching a glimpse of their world as Concierge.

11/03/2026

Meet Les Clefs d’Or Award 2026 Nominee – United Arab Emirates🇦🇪:

✨ 𝐀𝐲𝐨𝐮𝐛 𝐄𝐥 𝐅𝐞𝐧𝐧𝐚𝐧𝐞✨
🏨 𝐌𝐚𝐧𝐝𝐚𝐫𝐢𝐧 𝐎𝐫𝐢𝐞𝐧𝐭𝐚𝐥 𝐉𝐮𝐦𝐞𝐢𝐫𝐚 𝐃𝐮𝐛𝐚𝐢

“𝘍𝘳𝘰𝘮 𝘥𝘦𝘴𝘦𝘳𝘵 𝘴𝘢𝘯𝘥𝘴 𝘵𝘰 𝘨𝘰𝘭𝘥𝘦𝘯 𝘬𝘦𝘺𝘴, 𝘵𝘩𝘪𝘴 𝘪𝘴 𝘋𝘶𝘣𝘢𝘪 𝘣𝘦𝘺𝘰𝘯𝘥 𝘵𝘩𝘦 𝘴𝘬𝘺𝘭𝘪𝘯𝘦. 𝘌𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘌𝘮𝘪𝘳𝘢𝘵𝘪 𝘩𝘰𝘴𝘱𝘪𝘵𝘢𝘭𝘪𝘵𝘺, 𝘵𝘩𝘦 𝘣𝘦𝘢𝘶𝘵𝘺 𝘰𝘧 𝘔𝘢𝘯𝘥𝘢𝘳𝘪𝘯 𝘖𝘳𝘪𝘦𝘯𝘵𝘢𝘭 𝘑𝘶𝘮𝘦𝘪𝘳𝘢, 𝘋𝘶𝘣𝘢𝘪, 𝘢𝘯𝘥 𝘢 𝘱𝘢𝘴𝘴𝘪𝘰𝘯 𝘧𝘰𝘳 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘴𝘩𝘢𝘱𝘦𝘥 𝘣𝘺 𝘓𝘦𝘴 𝘊𝘭𝘦𝘧𝘴 𝘥’𝘖𝘳.”

We asked the nominees to introduce themselves, their hotel and city. We hope you enjoy watching a glimpse of their world as Concierge.

10/03/2026

Meet Les Clefs d’Or Award 2026 Nominee – Türkiye 🇹🇷:

✨ 𝐀𝐥𝐩 𝐘𝐚𝐥𝐜𝐢𝐧 𝐀𝐋𝐏𝐀𝐑𝐒𝐋𝐀𝐍✨
🏨 𝐒𝐰𝐢𝐬𝐬ô𝐭𝐞𝐥 𝐓𝐡𝐞 𝐁𝐨𝐬𝐩𝐡𝐨𝐫𝐮𝐬 𝐈𝐬𝐭𝐚𝐧𝐛𝐮𝐥

“𝘈𝘭𝘱𝘴𝘰𝘭𝘶𝘵𝘦𝘭𝘺! 𝘐 𝘱𝘶𝘵 𝘮𝘺 𝘴𝘰𝘶𝘭 𝘪𝘯𝘵𝘰 𝘦𝘷𝘦𝘳𝘺 𝘨𝘶𝘦𝘴𝘵 𝘫𝘰𝘶𝘳𝘯𝘦𝘺. 𝘔𝘺 𝘯𝘢𝘮𝘦 𝘮𝘦𝘢𝘯𝘴 “𝘩𝘦𝘳𝘰” 𝘪𝘯 𝘖𝘭𝘥 𝘛𝘶𝘳𝘬𝘪𝘴𝘩, 𝘢𝘯𝘥 𝘐 𝘵𝘳𝘺 𝘵𝘰 𝘨𝘳𝘰𝘸 𝘪𝘯𝘵𝘰 𝘵𝘩𝘢𝘵 𝘮𝘦𝘢𝘯𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘬𝘪𝘯𝘥𝘯𝘦𝘴𝘴 𝘢𝘯𝘥 𝘤𝘢𝘳𝘦. 𝘐𝘯𝘴𝘱𝘪𝘳𝘦𝘥 𝘣𝘺 𝘛𝘶𝘳𝘬𝘪𝘴𝘩 𝘩𝘰𝘴𝘱𝘪𝘵𝘢𝘭𝘪𝘵𝘺 𝘢𝘯𝘥 “𝘚𝘦𝘳𝘷𝘪𝘤𝘦 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘍𝘳𝘪𝘦𝘯𝘥𝘴𝘩𝘪𝘱,” 𝘐 𝘴𝘵𝘢𝘺 𝘤𝘶𝘳𝘪𝘰𝘶𝘴, 𝘬𝘦𝘦𝘱 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨, 𝘢𝘯𝘥 𝘩𝘰𝘱𝘦 𝘵𝘰 𝘩𝘰𝘯𝘰𝘳 𝘮𝘺 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯, 𝘮𝘺 𝘤𝘪𝘵𝘺 𝘢𝘯𝘥 𝘮𝘺 𝘤𝘰𝘶𝘯𝘵𝘳𝘺.”

We asked the nominees to introduce themselves, their hotel and city. We hope you enjoy watching a glimpse of their world as Concierge.

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