14/11/2015
Paris mourns its dead
Dear customers,
Thank you for all your kind messages. I want to address your questions now. Is it safe to travel to Paris? The huge security presence probably means that it is as safe as it can be, though there are likely to be delays at airports and train stations. The French Government has issued advice advising foreigners as well as nationals to “exercise caution in public places” and follow the advice of the local authorities. CAN I STILL FLY? Flights are operating but may be subject to delay because of enhanced security and that "any customers who do not wish to travel to Paris today, Saturday November 14, should be able to delay their flight to another day in the next two weeks. Check with your travel operator. WHAT ABOUT LOCAL TRANSPORTATION? Eleven stations on Paris Metro lines 3,5,8,9 will be closed today along with bus services crossing the 10th and 11th arrondissements where the attacks were concentrated. WHAT ABOUT VISITOR ATTRACTIONS AND EVENTS? Disneyland Paris has announced that it will be staying closed on Saturday following the terrorist attacks. In a statement it said the decision had been taken “in support of our community and the victims of these horrendous attacks”. CAN I CANCEL MY TRIP OR RETURN HOME EARLY? You can, but you will have to pay any extra costs you incur. Travel companies are not obliged to offer free cancellation or repatriation unless the FCO advises against travel - though some are doing so for outbound travel to Paris today only. And you are liable to honour your booking with us. We may allow you to postpone your booking to another time however. Please check with us. WILL MY TRAVEL INSURANCE COVER ANY LOSSES IF I DON'T TRAVEL? Not usually. Travel insurance normally excludes costs associated with terrorist action.
HOWEVER IN THIS TIME OF FEAR AND PAIN, LET’S STAY FIRM AND CARRY ON WITH OUR LIVES. IT’S THE BEST THING TO DO.
