16/06/2026
Apparently, after 10 years of hosting, I have finally discovered the greatest threat to the short-term rental industry:
A gecko.
At 9:56 p.m., our guests messaged to say there was a gecko on the mezzanine. We went over immediately and did our best to remove it.
The photo shows its exact location: approximately three metres up the wall, beside the small triangular window. In other words, not exactly lounging on the pillow with a welcome drink.
The guests then completed their entire stay, continued using the accommodation and pool, and left without raising the wider complaints they later made.
Three days after checkout, they requested a 25% refund.
Airbnb dismissed the other complaints but upheld the gecko complaint and deducted $156.49 from my payout because, apparently, the presence of one harmless Mediterranean gecko is a “hosting violation.”
No infestation.
No refusal to help.
No early departure.
No relocation.
Just one tiny reptile three metres up a wall.
Airbnb repeatedly told me the refund was “as per Guidelines” but could not explain how 10% was calculated.
So that is the standard now: if a guest leaves a door or window open and a friendly local gecko wanders in, the host may be financially penalised.
Naturally, I have therefore ended my 10-year relationship with Airbnb.
Because while I can clean, maintain, respond immediately and provide good hospitality, I cannot currently offer round-the-clock border control for geckos.
Hosts in warm climates, please ensure all local wildlife has read the house rules before check-in.🦎 AirbnbSupport HostLife HostCommunity HostsHelpingHosts ShortTermRental ShortTermRentalHost STRHost STRCommunity VacationRental VacationRentalHost Hospitality HostingReality GuestExperience PropertyManagement HolidayRental FrenchProperty SouthOfFrance SouthernFrance MediterraneanLife MediterraneanLiving Gecko GeckoGate GeckoTax WildlifeViolation HostHumour