Mystery Dining by HGEM

Mystery Dining by HGEM Do you enjoy eating out?

👉Become a Mystery Diner
👉Provide feedback
👉We'll pick up the bill

Mystery Dining by HGEM is a mystery shopping programme specifically for the hospitality industry. We work with almost 100 restaurant, hotel and leisure brands across the globe, from chains to independents. Our mystery guests help the hospitality industry to measure, monitor and improve their customer experiences. As a mystery guest, you will eat out, complete a report about your experience and we

will reimburse you in return! Head to our website for more info about where we operate and how to apply.

It's time for a coffee break! ☕ Why not let us treat you? 🥰🫘 Various locations including train stations, airports and se...
08/06/2026

It's time for a coffee break! ☕ Why not let us treat you? 🥰

🫘 Various locations including train stations, airports and services (+ more)
🫘 Visit for 1 adult
🫘 Up to £10/€12 reimbursement
🫘 PLUS... up to £5 bonus
🫘 AND... up to 50 reward points

Check out our app or the online portal for more details📱

Is there anything better than a good Fish & Chips? 🥰 Today is National Fish & Chip day, so get on down to your nearest c...
05/06/2026

Is there anything better than a good Fish & Chips? 🥰 Today is National Fish & Chip day, so get on down to your nearest chippy and celebrate! 🐟

It's World Cider Day! Cheers! 🍻🍎
03/06/2026

It's World Cider Day! Cheers! 🍻🍎

We reckon you deserve a little treat - why not grab a coffee and lunch on us at Pret? ☕ Last minute visits available! ✨🫘...
01/06/2026

We reckon you deserve a little treat - why not grab a coffee and lunch on us at Pret? ☕ Last minute visits available! ✨

🫘 Various locations including train stations, airports and services (+ more)
🫘 Visit for 1 adult
🫘 Up to £10/€12 reimbursement
🫘 PLUS... up to £5 bonus
🫘 AND... up to 50 reward points

Check out our app or the online portal for more details📱

From now throughout summer, you can find a delightful twist on 's Cinnamon Social - the Cinnamon Social Ice Cream!🍦 A tu...
29/05/2026

From now throughout summer, you can find a delightful twist on 's Cinnamon Social - the Cinnamon Social Ice Cream!🍦 A tub of "buttery cinnamon pastry with smooth ice cream and rich custard notes, finished with a ripple of cinnamon butter for that extra hit of flavour.". The perfect summery treat! 😋

Happy Bank Holiday! 🥰 Fancy some last-minute plans? Check out the mystery dining app or diner portal for some great bank...
25/05/2026

Happy Bank Holiday! 🥰 Fancy some last-minute plans? Check out the mystery dining app or diner portal for some great bank holiday inspo! ☀️

Why let fried chicken have all the fun? 🍗 We’ve recently welcomed Jato Chicken, who serve rotisserie chicken in all sort...
22/05/2026

Why let fried chicken have all the fun? 🍗 We’ve recently welcomed Jato Chicken, who serve rotisserie chicken in all sorts of tasty forms across their menu. Whether you’re in the mood for a whole or half chicken, or thighs, fries, and all sorts of sides, they’ve got you covered! 😋 We have delivery and in person visits, some for 1 – 2 people and others for 3 – 4 people, so double check the brief! Reimbursement varies from £15 to £30 depending on the party size 💕

Fancy a five-star getaway with the family? ☀️ Columbia Beach Resort are based in beautiful Cyprus, offering a dreamy par...
21/05/2026

Fancy a five-star getaway with the family? ☀️ Columbia Beach Resort are based in beautiful Cyprus, offering a dreamy paradise on the secluded shores of Pissouri Bay. This family-friendly resort blends elegance and calm with Mediterranean character, complete with onsite facilities and delicious food 💕

Interested in a last-minute getaway? We have a visit available until the 27th of May! Reimbursement is €700, which will cover your room with half board (breakfast and dinner) and extra charges for bar drinks and dinner drinks 🍹 This is an overnight family visit (2 adults and 1 - 2 children aged 4 - 12). Check out the diner portal or our app to find out more, and reach out to our dedicated support team on out website if you have any questions! 🥰

We're buzzing... as it's World Bee Day! 🥳🐝 What are your favourite honey combinations? I recently tried a honey hot choc...
20/05/2026

We're buzzing... as it's World Bee Day! 🥳🐝 What are your favourite honey combinations? I recently tried a honey hot chocolate, and it was surprisingly tasty! 🥰

Address

Kings Court, Parsonage Lane
Bath
BA11ER

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

Website

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