We are unable to provide accommodation for Stags, Hens or parties unless it is family orientated. Frequently Asked Questions Answered - Please Do Read as these are part of our policy for staying at the Sirocco Blues Guest House
Do you accommodate children and have family rooms? As of January 2025, the Sirocco Blues Guest House offers adult only accommodation. What used to be the family room is no
w a deluxe double or can accommodate up to three adults as there is a standard double bed and also a single bed. Is Smoking Allowed? The Sirocco Blues Guest House is strictly a NO SMOKING property and a legal requirement. Guests ignoring this policy will have the remainder of their stay cancelled, no refund will be given. Do you have disabled access? Guest Rooms are not accessible for those with physical impairment as a result of all rooms being located on upper floors, access via stairs only. Due to the heritage of the property, we have no ground floor guest rooms. Due to a number of guests taking items when they check out, such as expensive pump soap cannisters, Egyptian cotton towels and quality solid wood coat hangers, it is now necessary for me to take inventory of every item in each guest room, checking after check-out and I will invoice guests where appropriate. What time is check-in? Check in at the Sirocco Blues Guest House is open from 15:00 until 19:00. When do we check out? Check out is by 10:30
Can we leave our luggage if we arrive earlier? We prefer guests to retain their luggage until check in, as we are unable to accept responsibility for its safekeeping. Once formally checked in, the luggage is safe in their lockable room. BREAKFAST
Do you serve breakfast and is there a charge? Breakfast is available. Please see menus in the Menu Section. A standard cooked breakfast of one egg, one rasher of bacon, one sausage, one toast, baked beans, tomato and one hash brown, tea or coffee is included in the rate. For a larger breakfast, which will also include cereal, cereal bar, pastries (subject to change daily), fresh fruit, additional toast and orange juice for an additional cost of £4.00 per person payable on arrival in cash - guests must notify preference at the time of booking to enable me to cater for your needs. Guests must notify at the time of booking any food related allergies or dietary requirements. Breakfast preference can be ordered and paid for during check in, the menus are provided with each booking enquiry.
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Do you accommodate Stag, Hen or other parties at the Sirocco Blues Guest House? The Sirocco Blues Guest House is solely family and couples orientated. We have quiet hours from 22:00 until 07:00 due to the fact we have children staying at the property. There are many hotels and B&Bs who will welcome your stay at their property. How can we check availability and book with you? Please contact us through our FB page via message, through email [email protected] or telephone us directly on 01253 313816
Do we have to pay a deposit? Due to short notice/arrival day cancellations, we no longer take bookings without the required booking fee which will be deducted from the balance owing if multiple nights are booked. We require a booking fee which is non refundable and deducted from the overall balance as stated above. Stays are a minimum of two nights. For two nights, we require a booking fee which is the equivalent of the first night and is also non refundable, payable via bank transfer. For longer periods, we require a booking fee of £100 which is also non-refundable.
**Sirocco Blues Guest House only uses a business account with a major bank, on occasion our bank does not acknowledge lesser known online banking institutions, in which case you will need to telephone your bank directly to pay the booking fee or outstanding balance on arrival**
Is a booking fee refundable? As mentioned above, no. A booking fee is not refundable and is deducted from the balance owed, ie if you book for three nights at £70 a night, that is £210 overall, however, we will take a booking fee of £70, with the balance of £140 owing. However, we will allow you to modify dates within a six month period and like-for-like if you have an emergency or should illness occur, please provide as much notice as possible - if a guest notifies us within a 48 hour period, it is too short a window for us to relet the room. Do you accept cards? Not at this property. A booking fee is required by bank transfer, only then will we hold the room/s. The balance is payable at the property either via bank transfer or in cash. We do require a valid email to send you an invoice. Are there hidden fees? Occasionally accidents resulting in damages occur or a guest loses their keys. We ask our guests to let us know as soon as possible so that we can assess any damage and try to keep costs to a minimum if repairs/replacements are required. For loss of keys, we do charge £65 to cover a locksmith call out - if a locksmith is called outside normal office hours and they charge a higher fee guests must pay the locksmith's fees for lock change and copies made. For damages, assessment will be required and guests accept they are responsible for damages when proceeding with a reservation here. If damage has occurred and the guest has not notified the property owner at check out of any damage, we reserve the right to pursue the cost of damages even if it means a small claims through the court. Do we have parking? Due to the heritage of this property, we are unable to provide parking. There is a carpark located at Cocker Square, which is a minute from this property. There are other car parks, such as Bank Street, otherwise it is street parking where available. Is there Wi-Fi? There is wifi throughout the property. While we do not charge for this service it is also not included in the room rate and a courtesy when available as speeds cannot be guaranteed due to shared bandwidth. Can we bring takeaway food into our rooms? We do not allow fresh foods in our guest rooms. They have the potential to stain linens (to our considerable cost in the past) and towels, leaving lingering smells which are difficult to remove from soft furnishings. Can we smoke at The Sirocco Blues Guest House? As already mentioned: We adopt a strict NO SMOKING policy at our property, which is a legal requirement. There is a seated area at the front of the property outside. Smoking is not permitted on the premises. If guests breach this policy, a fee of £50 is payable which the lead guest accepts when making a booking. If my NO SMOKING policy is ignored and a guest smokes, causing damage to window sills or soft furnishings including carpet, I will pursue recompense for repairs or replacement through the civil court. Do we have to be in by a certain time? As well as a key for your room, you get a key for the front door to come and go as you please during your stay. All we ask is that if you come in late you respect that others may already be asleep. We operate quiet hours between 10pm and 7am, we ask guests to be respectful of others. Can we purchase alcoholic beverages? We aren't licensed and do not have have a bar. Our property is close to many bars, pubs and clubs which are licensed premises. Do you accommodate pets? Unfortunately not. Just to make you aware that we have three housecats known as The MusCATeers, who are Mister Kaz (A little local celebrity as he loves nothing more than putting on his harness and having a walk outside where he can enjoy the fuss and attention from passersby), Shiva the Diva, and Bella Donna aka Belly Belly as we call her because she loves her food. Due to having three housecats, we are therefore unable to accommodate other people's pets. We can assure guests that none of the MusCATeers are allowed near/in guest rooms. Last thing at night they are secured in the lounge area until just after breakfast service each morning to ensure I am able to throughly clean/sanitise the breakfast room and surrounding areas.
