22/05/2026
Running a small independent holiday business is something I take enormous pride in — but sometimes people genuinely do not realise the level of work, time, coordination and commitment that goes on behind the scenes before a guest even arrives.
At Bonnie Escapes, we don’t simply “hand over keys.”
We coordinate housekeeping teams, maintenance schedules, hot tub checks, laundry operations, guest communication, owner arrangements, welcome hampers, fresh linens, towels, check-in details, check-out planning and staff rotas — all to ensure every single property is presented to the highest possible standard for every guest arrival.
Many weeks involve 60, 70 and even 80-hour working weeks to ensure everything runs smoothly.
So when dates are reserved, owners rearrange their own plans, housekeeping are scheduled, rotas are organised, and multiple genuine enquiries are turned away for a booking that then simply doesn’t materialise — it has a very real impact on a small business.
We completely understand that plans can change, and communication is always appreciated. But booking accommodation with no intention of paying deposits or following through creates unnecessary disruption not only for us, but for owners, staff, and other guests hoping to secure availability.
Behind every booking is a huge amount of real people, real time, and real effort.
We are incredibly grateful to the vast majority of our wonderful guests who appreciate the care, detail and hard work that goes into what we do every single day. ❤️
Thank you to everyone who supports small businesses like Bonnie Escapes.