16/03/2018
Guest House Manager
Location: Stansted Lodge Ltd near London Stansted Airport
We are presently looking to appoint a Guest Relations and Housekeeper for a small B&B in Elsenham near London Stansted Airport from 23rd of April.
The purpose of this role will be to manage the Housekeeping and Guest service operations alongside the General Manager.
Key responsibilities:
• Live-in position, free accommodation, competitive salary, flexible working hours, monthly paid salary,28 days of paid holidays, plus bonus.
• Organising day to day housekeeping operations including supervising and training housekeeping staff.
• Creating daily and weekly housekeeping schedules in line with occupancy
• Checking and monitoring housekeeping standards
• Meeting and greeting guests and es**rting them to their rooms.
• Checking in and checking out including taking payments and dealing with invoices
• Responding to guests needs at all times and dealing with any queries
• Updating database and general administration
Key Requirements:
• Good knowledge of English at least the Intermediate Level.
• Previous experience within hotels is not required
• Guest service focused with excellent communication skills
• A confident and friendly manner who is honest and organised with customer service skills
If interested for further information please contact Mariola by sending your CV to [email protected]
