18/03/2020
Here is our latest statement on what is an unprecedented situation for all in travel or charity sectors.
Our customer services teams are receiving a large number of calls, so we are prioritising customers with bookings that are due to arrive in March or April. If your booking is after this time, please consider delaying your call to nearer your stay date, or review our coronavirus statement for further guidance on how to deal with your query online.
Our teams are working hard to do the best by our guests, beneficiaries, staff, members, volunteers, communities and partners. We thank you for your patience during this challenging period. We are in this together.
YHA England & Wales is a charity with over 150 properties, open to anyone from schools, to families, couples and backpackers. We welcome guests of all ages from all over the world.