09/08/2026
I'm absolutely heartbroken and so upset to be writing this.
I arrived on Friday 7/8/26 to carry out the usual clean, ready for my next guests, (I spoke to them and they were very understanding and wanted to continue with their booking), only to discover that two windows had been broken, the en-suite shower door had been smashed, and there is damage to the door frame (see photos).
As a small business owner, it's incredibly disheartening to find the property in this condition. I take great pride in providing a clean, safe, and welcoming place for guests, so seeing the damage has been very upsetting.
I have reported the incident and submitted a claim to my insurance company.
For anyone due to stay with us over the next few weeks, please be aware that repairs will take some time. The main bathroom can still be used as Haven maintenance has made the damaged window safe with protective film, but the window must remain closed. Unfortunately, the en-suite bathroom is currently out of use and has been locked until repairs can be completed.
Thank you to everyone for your patience, understanding, and support while we get everything back to normal. ❤️