ResDiary

Grow your bookings & revenue with ResDiary
Manage reservations, reduce no shows, and ZERO commission

ResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Thousands of restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments. The software delivers market-leading yield and table management technology, while

helping build customer databases and profiles to develop relationships and loyalty. ResDiary is a trusted supplier to some of the world’s top restaurants including The Hand and Flowers, The Houses of Parliament, and Martin Wishart. The company also provides solutions for thousands of independent venues and groups like Giggling Squid, TGI Fridays, and Turtle Bay. ResDiary supplies enterprise solutions to Qantas in Australia, as well as to the Accor Hotels Group globally. Headquartered in the UK, ResDiary has team members and licensees in the UK, Ireland, New Zealand, Australia, US, Italy, France, Canada, Denmark, Sweden, Norway, Singapore, Indonesia, The Philippines, and South Africa.

10/04/2026

JUST IN: Google has just launched AI-powered restaurant booking in Search, and we’re proud to be part of it.

With AI Mode, diners can now describe exactly what they’re looking for - from cuisine and location to dietary needs and party size - and Google does the heavy lifting, showing real-time availability and linking directly to trusted booking partners like ResDiary.

What does this mean for venues?
✅ Less friction for guests
✅ Higher-intent bookings
✅ More visibility at the moment diners are ready to reserve

As AI continues to reshape how guests discover and book restaurants, seamless, real-time reservation technology matters more than ever. And we’re excited to help operators stay ahead.

Find out more: https://eu1.hubs.ly/H0tnrRb0

19/03/2026

Big news: UK diners will soon be able to book tables via ResDiary using Amazon's next-generation AI assistant - one that's more capable, more conversational, and authentically British. Our integration rolls out in the months ahead, and we’ll be sharing more details then! Find out more: https://eu1.hubs.ly/H0sP2FK0

05/01/2026

Want to run your restaurant more efficiently? 🍽️

Discover how the right technology can streamline operations, reduce costs, and improve customer experience.

👉 Read our latest blog: https://eu1.hubs.ly/H0qlPHY0

17/12/2025

Unlock the power of AI in hospitality.

Want to stay ahead in the hospitality industry? Discover how AI can transform your operations, enhance guest experiences, and boost profitability.

📥 Download our free strategy guide now: https://eu1.hubs.ly/H0qhBjR0

Future-proof your business with actionable insights and practical tips. Don’t miss out!

11/12/2025

Imagine a booking system that doesn’t just take reservations - it helps you grow your business.

With ResDiary Evo, that’s exactly what you get. Powered by AI, Evo turns every booking into profit and every guest into a regular.

Here’s how:
✅ Instantly identify your most valuable guests
✅ Spot no-show patterns that drain revenue
✅ Turn review chaos into clear, actionable insights

All through an intelligent assistant that delivers the guest intelligence that matters - when it matters.

It’s time to take your restaurant booking system to the next level: https://eu1.hubs.ly/H0pRdfP0

08/12/2025

Did you know £490 million is lost annually to no-shows and cancellations? Or that 69% of venues operate below 85% capacity due to inefficiencies?

Our infographic reveals how AI-powered systems are transforming hospitality operations to deliver:

- 10–15% revenue increases through intelligent automation
- Annual savings of 170 hours with automated scheduling
- Conversion improvements of up to 391% using instant response systems

ResDiary Evo turns every booking moment into revenue - capturing enquiries instantly, sending real-time alerts, and delivering actionable insights.

👉 Discover how Evo transforms bookings into profit: https://eu1.hubs.ly/H0pRdCW0

05/12/2025

Introducing ResDiary Evo: The smarter way to book!

ResDiary Evo is more than automation. It improves your operations and guest experience, and delivers AI-powered efficiency that guests love.

Check out our blog to learn more about:
- Auto VIP-tagging and loyalty offers based on booking history
- AI-powered no-show prediction with deposit prompts and schedule adjustments
- Instant guest insights for proactive service
- Unified bookings for room and table in one UX and 360° guest profiles

👉 Learn how Evo powers smarter bookings, stronger loyalty, and seamless service on the ResDiary blog: https://eu1.hubs.ly/H0pRbCw0

02/12/2025

AI is reshaping bookings and guest experiences, but balance is key.

Top benefits guests love:
✅ Faster service (quick responses, streamlined arrivals)
✅ Seamless booking & payment
✅ Personalised experiences (custom offers, tailored recommendations)

Biggest concerns:
⚠️ Job displacement
⚠️ Loss of human touch
⚠️ Privacy & data use

AI tools like ResDiary Evo automate admin tasks, enable pre-orders & deposits, and trigger smart upsells - while your team delivers the human connection guests crave.

👉 Discover how AI booking systems can exceed expectations: https://eu1.hubs.ly/H0pR8Vg0

26/11/2025

Hospitality is moving toward hybrid models: AI efficiency + human touch.

This means...
✅ Fewer no-shows with automated reminders
✅ Smarter upsells through predictive insights
✅ Seamless integrations to cut wasted hours
✅ Personalised journeys guests actually want

With 41% of venues juggling multiple systems daily, and 56% missing upsell opportunities due to poor data, AI tools like ResDiary Evo can help you to streamline reservations, reduce errors, and boost revenue.

👉 Read our blog for practical tips:https://eu1.hubs.ly/H0pR8HR0

20/11/2025

AI in Hospitality: 2025 🚀

AI isn’t coming - it’s here. Our latest report shows:
- 76% of guests welcome AI personalisation
- 53% say tech improves their experience
- Operators lose 13% of costs to disconnected systems

Why it matters:
✅ Integrate systems to save time & money
✅ Use AI for upsells & better guest journeys
✅ Prepare for dynamic pricing & virtual concierge tools

👉 Read the full report for insights & best practices: https://eu1.hubs.ly/H0pR4GK0

26/09/2025

Dede at Customs House isn’t just a restaurant: it’s a two-star Michelin experience and ResDiary customer✨

Discover how the team use ResDiary to make every guest feel like the only one in the room. From managing high-demand reservations to preserving the intimacy of the experience, ResDiary helps Dede's focus on what matters most: exceptional hospitality.

📖 Read the full story: https://eu1.hubs.ly/H0mcgcx0

Address

3rd. Floor, 36 Renfield Street
Glasgow
G21LU

Telephone

+442078717491

Website

https://www.resdiary.com/

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