03/06/2026
🏨 𝗝𝗼𝗶𝗻 𝗧𝗵𝗲 𝗧𝗲𝗮𝗺! 𝗛𝗼𝘁𝗲𝗹 𝗥𝗲𝗰𝗲𝗽𝘁𝗶𝗼𝗻 𝗦𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗼𝗿
We are seeking an experienced, professional and customer-focused Reception Supervisor to join our busy boutique hotel beside Hampden Stadium. Our venue includes 24 bedrooms, a restaurant, large beer garden, indoor function suite and outdoor events space, regularly hosting football and concert hospitality events.
The Role:
You will oversee the smooth running of reception while delivering exceptional guest service in a fast-paced hospitality environment. Duties include guest check-ins/check-outs, reservations, restaurant diary management, cash handling and end-of-day balancing procedures.
Key Responsibilities:
* Deliver excellent customer service
* Manage bookings, check-ins and check-outs
* Handle restaurant reservations and administration
* Complete end-of-day balancing and reporting
* Respond professionally to guest enquiries and complaints
* Support hotel and events operations during busy periods
* Ensure company procedures and high standards are maintained
About You:
* Minimum 1 year hotel reception supervisory experience
* Strong attention to detail and confidence with figures
* Proficient in Microsoft Word and Excel
* Organised, reliable and calm under pressure
* Excellent communication and customer service skills
* Flexible to work early, late and weekend shifts
Shift Pattern:
* 7am–3pm
* 3pm–11pm
* Weekend work essential during major events
What We Offer:
* Competitive salary based on experience
* Career progression opportunities
* Supportive management team
* Exciting role in one of Glasgow’s busiest hospitality venues
𝗧𝗼 𝗮𝗽𝗽𝗹𝘆, 𝗽𝗹𝗲𝗮𝘀𝗲 𝗲𝗺𝗮𝗶𝗹 𝘆𝗼𝘂𝗿 𝗖𝗩 𝘁𝗼 𝗶𝗻𝗳𝗼@𝟭𝟬𝗵𝗼𝘁𝗲𝗹.𝗰𝗼.𝘂𝗸.
