15/08/2025
Bit of a grumble today.
The Sun Hotel welcomes visitors from all over the world. They explore Lancaster's castle, gardens, museums, shops, bars and cafes, guided by reviews and phone maps.
Yet for months, Vodafone and O2 customers have had almost no data coverage in the city centre. Thousands who work here are left without service. Tens of thousands of visitors are cut off completely.
In past summers we have had gridlocked traffic. This summer it is gridlocked mobile coverage.
Vodafone, who I am told manage the faulty mast, have promised fixes in June, July and now August. Nothing changes.
EE still works here. Perhaps it is time to move to a company that values Lancaster and its visitors. For a city building its tourist trade, this is damaging. The weather might be great, but for many the frustration of a communication blackout will make them think twice about returning.
Multi billion pound companies. Zero urgency for Lancaster