13/01/2019
Amelia Strangeways
11 January at 10:09
Congratulations to Abbotshaw House near Newcastleton on receiving a Gold Quality Assurance award from VisitScotland.
The Quality Assurance Gold Award shines the spotlight on businesses within the QA Scheme who continue to exceed customer expectations on an on-going basis, whilst taking an innovative and proactive approach in delivering excellence within the tourism industry.
Set in an idyllic 363-acre country estate, the 4-star Gold B&B is an ideal base for enjoying the great outdoors and the range of fantastic activities on offer in the region.
Pam Atkinson from Abbotshaw House said: “ We are delighted to have received this award in recognition of our belief that customer service is key, we aim to make every guest’s stay a special one and strive to accomplish our mission statement “ Arrive as a guest – Leave as a friend”.
VisitScotland Industry Relationship Manager, Helene Sinclair said: “I would like to extend my congratulations to Abbotshaw House on this achievement.
“Our Quality Assurance scheme helps businesses to reach their full potential and truly shine. The scheme is about more than just the ‘stars’ on the door - it’s about the entire visitor experience, and this B&B is another example of quality accommodation available in the Scottish Borders.”
ratings
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