Guestline

14/07/2025

“There's an expectation now that accessibility is the gold standard.”

It’s not just about compliance. With the European Accessibility Act coming into force, hoteliers can lead by example and make their booking journeys, guest communications, and digital touchpoints truly welcoming to all.

When we spoke to Michelle Sally and Tom Sharpe, Partners specialising in Technology, IP, and Data for TLT LLP, we understood the importance of hotel accessibility, so in our latest blog, we have shared nine ways you can make your hotel more accessible.

Started reviewing your digital accessibility yet? Take a look at our blog for all things EAA: https://lnkd.in/e6nt3D9F

Access Hospitality

03/06/2025

Guestline’s RMS delivers real-time, automated pricing updates to help independent hotels stay competitive, increase revenue, and save time.

✅ Works with your existing PMS
✅ Designed for hotels like yours
✅ No more manual rate updates

Discover why hoteliers trust Guestline RMS.
Watch our recent webinar or book a quick demo today. https://lnkd.in/dSCjxXEG

24/03/2025

We're gearing up for an amazing few days at the Best Western Hotels & Resorts Pan European Conference from 31st March to 2nd April at the Palma Conference Centre - we are also Silver Sponsors and principal sponsors for GB

Catch Emma Hesp, Dave Lakin, Gemma Oakenfull, Klaus Schermaul and Maurice Sausse from Guestline as they share insights on how our technology empowers hoteliers to tackle industry challenges and achieve their goals.

Are you heading to the conference? We’d love to connect — drop us a comment below!

20/03/2025

With the tax changes from the Autumn Budget coming into effect imminently, 70% of hospitality operators are planning to cut jobs. The survey run by a collection of UK hospitality trade bodies, including the British Institute of Innkeeping: Scotland and UKHospitality, also found:

• 29% plan to reduce their trading hours.
• 60% will cancel planned investment.
• 25% say they have no cash reserves left.

Are you making any changes in light of the Budget? At Guestline, we've developed some advice on how hospitality businesses can prepare for the Budget – contact us for more information. https://www.guestline.com/ukbudget/?utm_source=campaign&utm_medium=social&utm_campaign=budgetbuster

19/03/2025

17/03/2025

Microhotels are becoming an interesting prospect for hoteliers looking to reduce operational costs. With smaller rooms and a pared-down offering marketed at a slightly lower price, this model makes sense for both hoteliers and consumers.

But what’s the formula for a successful micro-hotel?
• Clever design. Small doesn’t mean simple – successful micro hotels have smart beds that can be both a sofa and a bed, vertical storage and pleasing aesthetics.
• Great technology. Self-service stations for check-in and requesting extra services, plus apps for all room controls, are crucial for both guest experience and operational efficiencies.
• Good location. Removing F&B and other services from the hotel offering means guests need to be able to access amenities nearby.

At Guestline, we support small and independent hotels with technology that improves the guest experience and operational efficiency.

Let us help you improve your guest experience: https://lnkd.in/emvriUgy

14/03/2025

Seamless Payments for Hotels with Google Pay & Apple Pay

Guest expectations are evolving, and mobile wallets are leading the way. With Google Pay and Apple Pay now available on GuestPay, hotels can offer secure, seamless, and contactless payments across all touchpoints.

With mobile wallet transactions set to exceed $80 billion by 2026, providing flexible and secure payment options is essential for enhancing the guest experience and improving operational efficiency.

Discover how GuestPay can help you stay ahead of payment trends. Enquire today: https://www.guestline.com/products/property-management/guestpay/?utm_source=product&utm_medium=social&utm_campaign=guestpay&utm_content=enquire

13/03/2025

Guestline at the Best Western Pan European Conference 2025

We're excited to announce that Guestline will attend the Best Western Hotels & Resorts Pan European Conference! Join us from 31st March – 2nd April at the Palma Conference Centre.

Emma Hesp, Dave Lakin, and Gemma Oakenfull from Guestline will represent us and discuss how Guestline technology can help hoteliers navigate industry challenges and drive success.

Will you be attending? Let us know in the comments!

13/03/2025

Navigating the 2025 Budget with Guestline

The latest budget changes bring new challenges for the hospitality sector, but with the right technology, hoteliers can stay ahead.

Our suite of solutions is designed to streamline operations across your hotel, from revenue management to staff efficiency and the guest experience. By optimising workflows and automating processes, we help hotels manage financial pressures and maintain profitability.

Find out how Guestline can support your business in adapting to these changes! Our recent Beat the Budget Webinar is now live and available to watch on demand

This is "Beat the budget Webinar" by Guestline on Vimeo, the home for high quality videos and the people who love them.

11/03/2025

Travellers are making new demands on the way travel companies do business. According to the Travelport 2025 State of Modern Retailing Report, guests desire simplicity, transparency and trust more than ever.

For hospitality, this means:
• Being “radically transparent”, clearly stating easy-to-compare prices without hidden fees.
• Simplifying offers so consumers understand exactly what is included.
• Exploring travel subscription models and the exclusive perks they can offer customers.

At Guestline, we enable hotels to offer a clear, compelling and engaging guest experience right from the search and booking stages. By addressing what prospective guests need from the beginning, hotels can foster loyalty and long-term profitability.

Ready to learn more? Click here: https://lnkd.in/emvriUgy

10/03/2025

Maximise Revenue with Guestlines' AI-powered Revenue Management System

Independent hotels and groups can now fully control their revenue strategies with Guestline's newest integration: an AI-driven revenue management system (RMS) powered by SHR.

Seamlessly integrated with Guestline PMS, the RMS delivers live forecasting and automated pricing recommendations, helping hoteliers optimise revenue, enhance accuracy, and reduce manual effort. By leveraging AI-driven demand forecasting and dynamic pricing, hotels can stay ahead of market fluctuations and maximise profitability.

Early adopters already see the benefits, and this integration marks another step in Guestline's commitment to empowering hoteliers with innovative, automated solutions.

Discover how AI can transform your revenue strategy – read more in our latest blog: https://www.guestline.com/blogs/guestline-unveils-ai-powered-revenue-management-system/?utm_source=blog&utm_medium=social&utm_campaign=airms

10/03/2025

There’s a lot of buzz about AI's impact. But how is it influencing the hospitality industry right now?

While AI is supporting hoteliers with operational efficiency, consolidating and managing data, and providing enhanced digital services as we have embedded in our Guest Portal app, we know there is still so much we need our staff for, particularly in this industry.

A PhocusWire article explains:
• Humans can provide nuanced and empathetic responses, plus manage complex scenarios.
• Travel is multi-dimensional, and humans can see and connect patterns that AI can miss.
• Contextual understanding and emotional intelligence are also key in dealing with guests – AI struggles with this.

Tell us below how your is your hotel using AI, whilst enabling a fantastic guest experience

https://lnkd.in/ejVu8JKt