14/04/2021
It's a great feeling when your guests rate you so highly.
Just received the note below from Cottages.com
CONGRATULATIONS AND THANKS FOR ALL YOUR HARD WORK!
Good evening,
I’m writing with great news about your properties:
Owl Cottage
Cozy Cottage
The Granary
Applegate Cottage
Field View Cottage
In 2020, these properties consistently received a score of 9.5 (or above) for the “overall” rating through our Reevoo customer satisfaction feedback, therefore falling into the top 20% of all our listed properties.
To celebrate this fantastic achievement and help deliver even more bookings, these properties will soon display a “Customers’ Choice 2021” logo on our cottages.com website. In the coming weeks we'll be sending you a certificate of congratulations by post for you to display prominently within your holiday properties, as a mark of your commitment and hard work.
Given the wider challenges of the last twelve months, your commitment to ensuring that your guests continue to enjoy an amazing stay is even more meaningful. We know that consistently high standards keep guests coming back to us year after year and we couldn’t achieve this without your help, so please accept our sincere thanks for playing such a crucial part in maintaining our reputation for quality.
Please accept our heartfelt congratulations on this achievement and we wish you all the very best for a healthy and successful summer ahead.
Warmest regards,
Hayley Johnson
Property and Owner Experience Director