![Job Vacancy Job Category: Sales and Marketing ExecutivesFood and Beverage Supervisor A. Requirement[s]Age: 25 – 40yrs [T...](https://img4.glotels.com/365/857/1184690833658579.jpg)
31/01/2025
Job Vacancy
Job Category: Sales and Marketing Executives
Food and Beverage Supervisor
A. Requirement[s]
Age: 25 – 40yrs [Twenty Five – Forty Years]
Educational Background: Bachelor’s degree / Graduate Diploma in Marketing Management, Hospitality Management or Selling and Sales Management or related field of endeavor
Experience: 2-5yrs [Two – Five Years] experience in sales, marketing or hospitality business.
Language: fluent in English and at least one local Ghanaian language. Good French will be a great advantage.
Travel: willingness to travel extensively throughout Ghana and even beyond its frontiers for purposes of business engagement and other transactions
Communication: excellent in verbal, written communication skills and articulate well in negotiation. He /She must be capable of developing business proposals and contractual agreements.
Interpersonal: Must have strong interpersonal and relationship building skills with everyone.
Technical: Computer literate especially proficiency in Microsoft office and Google suite.
B. Specifications
Job Purpose: Identify and convert potential clients into heavy guests promoting the hotels modern facilities and quality service delivery
Key Performance Indicators [KPIs]: Meet or exceed monthly sales, increase, brand visibility and expand the hotel’s customer base.
Territory: Entire country of Ghana with a focus on key cities and towns
Target Audience: Corporate Bodies, Government Institution, Sporting Clubs, Political Parties, [International] NGOs, Entertainment and other social events organizers
Marketing Strategies: Develop and implement tailored marketing plans, Leveraging Social Media, E-Marketing/Business, and Digital Marketing and In-Person Sales [calls].
C. Standards
Professionalism: maintain a professionalism image with some level of core values and demeanor at all times
Result Oriented: Focus on achieving and exceeding the expected sales targets
Customer – Centric: Provide exceptional customer service delivery and ensure customer satisfaction
Time Management: Effectively manage time and set priorities rights to be able to meet deadlines and achieve goal
Teamwork: Collaborate with hotel staffs and other stakeholders to achieve our corporate goals
Adaptability: Demonstrate flexibility and adaptability in a fast paced and dynamic environment
Integrity: Uphold the highest standards of integrity and ethics in all interactions
D. Salary Structure
Basic Salary: Ghc4.500. 00 – Ghc6.000.00 per month [Approximately] $750 – $1.000.00
Commission: 10% - 15% of total sales generated per month
Allowance:
Transport: Ghc1.000.00 – Ghc2.000.00 per month [approximately] $167.00 - $333.00
Accommodation: Ghc1.500.00 – Ghc3.000.00 [for overnight stays during business trips
Meal: Ghc50.00 – Ghc100.00 per day [approximately] $8.00 - $17.00 for meals during business trips
Benefits:
Health Insurance: Comprehensive health insurance coverage
Retirement Plan: Contribution to a retirement plan [SSNIT]
Paid Leave: Annual leave and other paid time off
E. Performance – Based Incentives
Sales Target: Achieving monthly sales targets will trigger additional incentives such as:
Bonus: 5% - 10% of total sales generated per month
Recognition: Public recognition and awards for outstanding performance
Customer Acquisition: Acquiring new customers will trigger incentives such as:
Commission: 10% - 15% of total sales generated from new customers
Bonus: 2% - 5% of total sales generated from new customers
F. Other Benefits
Professional Development: opportunities for training workshops and conference to enhance skills and knowledge
Team Building: Regular team – building activities and social events to foster collaboration camaraderie
Brand Ambassadors: Field marketers will be provided with branded material such as business cards, brochure and promotional items
Possible [Sample] Interview Questions
1. Behavioral Questions
a) Can you give us an example of a successful sales or marketing company you once led or worked with
b) How do you handle rejection or a failed sales pitch
c) Describe a time when you once adapted to a new market or customer segment
2. Situational Questions
a) If you were approached by a potential client who has expressed interest in your hotel services, show how you would respond to such a client
b) How would you handle a situation when a client has expresses total dissatisfaction and disappointment with our hotel’s services
c) If you were given a tight deadline to meet a sales target, how would you prioritize your tasks.
3. Technical Questions
a) What do you know about hospitality business in Ghana?
b) How can you help Mawuli Hotel to stay up to date with current trends and development in the hospitality Market
c) Can you describe Digital Sales and Marketing and how you can use it as a tool to drive customers for our Hotel?
