20/06/2020
Hotel Measures and Operating Policies
Throughout the hotel
· The hotel has developed an Action Plan and a Suspected Case Management Plan for which the Hotel Manager is Responsible.
· All health measures announced by EODY (National Public Health Organisation) are observed
· All hotel staff have been trained to adhere to the new health protocols.
Public spaces
· Adherence to the increased cleaning and disinfection protocol with emphasis on surfaces of frequent contact.
· Installation of stations with antibacterial solution for sanitizing dry hands.
· Signage for the adherence to all the health instructions of EODY by hotel guests.
· Rearrangement of hotel furniture to avoid overcrowding
Reception
· Mandatory extension of check out - check in period. Check out until 11.00 am - Check In from 15.00 pm
· Prohibition of entry into guest-rooms to non-residents
· Disinfection of the surfaces in the reception and of the room key cards.
· Customers have the option of making electronic payments for accommodation expenses (credit card, e-banking)
· Installation of a plexiglass divider in the reception area
Rooms
· Removal of decorative items, brochures, coffee machines and kettles to minimise the surfaces of frequent contact in the rooms
· Cleaning the room during guests’ stay will be less frequent and upon the customer’s request.
· Daily changing of linen and towels will only be available upon the customer’s request.
· For better ventilation, the air conditioning system will remain switched on even when the balcony door is open.
· Room cleaning is done according to the official protocols and is followed by steam disinfection and nebulizer.
Catering
· The operating protocols of restaurants and bars are followed
· Adherence to measures to avoid overcrowding and congestion in the bar area.
· Choice of putting tables and seats at an outdoor area.
