The School House Castledermot Bed & Breakfast

20/02/2023

17/02/2023

An Irish airport agent
It happened at a New York Airport. This is hilarious. I wish I had the guts of this Irish girl. An award should go to the United Airlines gate agent in New York for being smart and funny while making her point when confronted with a passenger who probably deserved to fly as cargo.

For all of you out there who have had to deal with an irate customer, this one is for you.

A crowded United Airlines flight was cancelled. A single agent who happened to be from Ireland was re-booking a long line of inconvenienced travellers.

Suddenly, an angry passenger pushed his way to the desk. He slapped his ticket on the counter and said,

"I HAVE to be on this flight; it has to be FIRST CLASS."

The agent replied,

"I'm sorry, sir. I'll be happy to try to help you, but I've got to help these folks first; and then I'm sure we'll be able to work something out."

The passenger was unimpressed. He asked loudly so that
The passengers behind him could hear,

"DO YOU HAVE ANY IDEA WHO I AM?"

Without hesitating, the Irish agent smiled and grabbed her public address microphone.

"May I have your attention, please?",
she began, her voice heard clearly throughout the terminal.

"We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him with his identity, please come to Gate 14".

With the folks behind him in line laughing hysterically, the man glared at the United Airlines agent, gritted his teeth, and said,

"F*** You!"
Without flinching, she smiled and said,

"I'm sorry, sir, you'll have to get in line for that, too."

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