23/05/2020
Domestic Flights to Resume from 25th May
As you all are set for air travel, government has come out with guidelines that are to be followed by passengers and airport operators
FROM ORIGIN TO AIRPORT – DO’S
Maintain social distancing
Registration on AarogyaSetu App is must
Prefer digital payments & use of authorized taxi services
Only 1 check-in bag and one cabin bag allowed
Older people, pregnant women, and passengers with ailments are recommended not to travel via plane
Make sure to Web check-in and obtain a boarding pass
Passengers are supposed to download the baggage tag, print it and bind it with the bag
In case of unable to print the baggage tag, the passenger has to mention the PNR number on a thick piece of paper and strongly bind it with the bag
Every passenger has to wear a face mask before entering the terminal
Reporting time: 2 hours before departure
Passenger to travel in personal vehicle or authorized taxi following the norms as per MHA
Walk through Screening Zone before entering terminal
The health status of a passenger is to certify through the AarogyaSetu App. Passengers with red status can’t travel
FROM ORIGIN TO AIRPORT – DON’TS
Passenger should not reach late to the airport
Passenger must avoid travel if he/she is living in a containment zone
Passenger must not travel if he/she has been tested positive for COVID-19
IMPORTANT INSTRUCTIONS FOR AIR TRAVELERS
FROM ORIGIN TO AIRPORT
If a passenger with no permission to fly, found taking air journey, he/she will have to face legal consequences.
The passenger shall give a declaration to the following:
I am not living in any containment zone
I do not have any symptom of Coronavirus
I am not under quarantine
If I develop any symptom of coronavirus, I shall contact the concerned health authorities on immediate basis
I haven’t tested positive for COVID-19
I’m eligible to travel as per the extant norms
I will provide my mobile number/contact details whenever required by the airline
I understand that If I air travel without meeting the eligibility criteria, I would be liable to penal action
I’m adhere to the Health Protocol prescribed by the Destination State/UT
The airlines will have to make sure that the boarding pass is issued to the passenger only if he/she confirms all the above declaration
In case of a PNR having more than one passenger, the declaration would be considered to be covering all the passengers mentioned in the PNR
AT THE AIRPORT
It is mandatory to wear the mask throughout the journey
Wear mask while getting off the vehicle & be prepared with all required documents
Pass through thermal screening before entering terminal
Get checked for temperature and show the health status in AarogyaSetu App at the entry gate
In case AarogyaSetu app is not installed, passenger should be facilitated to head to a counter where AarogyaSetu app can be downloaded
Passenger to show his/her identity card and boarding pass to the CISF staff at the Entry Gate
Passenger to show his/her PNR to the staff at baggage drop counter
The use of trolley baggage should discourage
An electronic receipt shall be sent to the passenger
Passenger to follow social distancing which would be specified at the airports through circle/square markings
Passenger to complete the check-in and baggage drop process at least 60 minutes before departure
AT SECURITY CHECK-IN
Arrangements have been made at the airports to guide passengers to walk through the pre-embarkation security screening
Passenger to follow all security screening rules and divest all metal from the body
Passenger to carry only 1 hand luggage as per specified size
Passenger to cooperate with security staff by following every instruction of safety and security
SECURITY HOLD AREA
Passenger to move to security hold area after security screening
Passenger to follow social distancing and sanitization protocols during waiting in the security hold area
Chairs marked ‘Not For Use’ should not be occupied
While moving around at the airport, passengers should follow social distancing & maintain hygiene.
Passenger to be aware of the locations where sanitizers would be available
Passenger to dispose of all the biohazardous material like used masks, gloves, tissues, etc. in the yellow-colored disposable bins/bags
WHILE BOARDING
Passenger to be attentive towards various communication material displayed at the airport about health advisory related to pre-boarding and during the flight
Passenger to collect the safety kit (mast & sanitizer) from the airlines near the boarding gate
Passenger to wear mask and sanitize his/her hands before moving towards the boarding gate
Passenger to be attentive towards boarding announcements and reach the boarding queue by following social distancing
Display of ID cards & check-in of boarding pass would be done by the passenger by self-screening of an e-boarding pass
INSIDE THE AIRCRAFT
Passenger to follow hygiene and sanitation. Face to face interaction to be minimized
Use of toilets to be minimized & avoid any non-essential movement in the aisles
No queuing at the toilets. Only one companion for children/elderly would be allowed
No meals to be served on board. Water to be made available on the seats. Eatables not allowed during the flight
No newspaper/magazines will be provided onboard. No onboard sale of any item
If the passenger feels fatigued or has respiratory distress, crew should be immediately informed
AIRPORT TO DESTINATION
Arrival
The disembarkation from the airlines would be sequential
To disembark, passengers to strictly follow the instructions of the crew
Social distancing should be maintained at the airport and during the flight
BAGGAGE COLLECTION
Passenger to wait at the baggage hold area till the baggage arrives
Transit passengers are not allowed to come out from the transit area
EXIT FROM AIRPORT
Passengers to hire only authorized taxis
Passengers to follow social distancing and hygiene while traveling in any vehicle
On arrival at the destination, passenger to stick to health protocols as prescribed by the destination State/UT
For queries, go to https://www.civilaviation.gov.in/, https://mohfw.gov.in or Helpline 1075 (Toll Free)
20.05.2020 "List of manufacturers of PPE coveralls who have been approved by accredited testing facilities is available on the Ministry of Textiles website at the following URL " http://texmin.nic.in/covid/certificates.php
