07/09/2025
Greetings from Indiatourism, Chennai.
As you are aware, Ministry of Tourism, Government of India, classifies, Homestay/Bed & Breakfast establishments in accordance with the prescribed guidelines and due procedures.
This office has been receiving a significant number of applications from Kodaikanal for classification of Homestay and B&B units. However, it has been observed that many promoters are not fully aware of the online application process. Also, during inspections, a lack of professionalism in areas such as housekeeping, hygiene, manners, and etiquettes among promoters and support staff is evident.
To address these gaps, Indiatourism Chennai has planned to conduct a training programmes/workshops Kodaikanal for unit owners and caretakers, focusing on:
· Incredible India B&B/Homestay Classification Guidelines – Providing clarity on the application and classification process.
· Grooming & Communication Skills – Sensitizing stakeholders to the importance of professional appearance and effective communication.
· Housekeeping & Hygiene – Ensuring units offer clean, hygienic, and guest-ready facilities.
The workshop will be held at Hotel Tamil Nadu, Kodaikanal on 8th September 2025 (Monday) as per the below itinerary:
TIME
09: 00 Hrs - 09:30 Hrs
Registration
09: 45 Hrs - 10:00 Hrs
Inauguration
10:00 Hrs – 10:45 Hrs
Briefing on guidelines for classification of Homestay / B&B units.
10:45 Hrs – 11:00 Hrs
Q&A Session
11:00 Hrs – 11:15 Hrs
TEA BREAK
11:15 Hrs – 12:00 Hrs
Grooming the stakeholders and enhancing their Communication skill.
12:00 Hrs – 12:45 Hrs
Sensitize on Housekeeping & Hygiene of the units.
12:45 Hrs – 13:00 Hrs
Q&A Session
13:00 Hrs – 13:15 Hrs
Vote of Thanks
13:15 Hrs onwards
LUNCH & DISPERSE
Certificates will be issued to all participants, and refreshments/lunch will be provided.
You are cordially invited to personally attend the workshop and get benefitted. In case of your preoccupation, representative / caretaker may be nominated to attend the workshop.
With regards,
(D. Venkatesan)
Regional Director (South)