City Stay West

22/06/2025

"We are thrilled to host at CityStay! 🎉 Stay tuned for updates! 😊"

05/05/2021

Felicitous nattiness home away from home is a call away. Are you looking for venue for your wedding, birthday, bridal shower,baby shower, conference and business meeting? Call us now to book. We also cater for you from as little as M95.00.

Contact us on 22324215/28317757/53234201. We located next To Sam Motors opposite to Lerotholi Polytechnic

11/04/2021

Ready to book? Hurry!Last rooms available at M850 double and M699 single inclusive of breakfast.

Our services:Free WiFi,Full DStv bouquet ,air conditioning, and many more .

Location : opposite to Lerotholi Polytechnic next to Sam's Motors.

CONTACT 28317757/22324215/53234201

11/02/2021

Celebrate life’s little moments that add sparkle, joy and happiness. This Valentine’s Day, create unforgettable memories with your loved one.

30/10/2019

Wedding dress collection photoshoot

21/03/2019

Easter Special
Get 15% Discount when you book on our page. special rate applies from 20th March ends 30th April 2019

09/01/2019

07/01/2019

Hotel Front Desk Agent responsibilities include:

Performing all check-in and check-out tasks
Managing online and phone reservations
Informing customers about payment methods and verifying their credit card data

Job brief

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

Requirements

Customer service attitude
Excellent communication and organizational skills