19/03/2024
Weβre reaching out to let you know a couple of things that will be happening at Hanmer Springs Thermal Pools & Spa over the next few months.
Entire Complex Closure on the 14th and 15th of May
On Tuesday 14th and Wednesday 15th of May, the entire complex will be closed to the public. This also includes The Spa, Information Centre and Tea Kiosk CafΓ© & Grill. The Spa and our Lap Pool will also be closed on Monday 13th May.
The reason for this closure is that we need to replace our bore pump. This is the pump that is currently drawing water from approximately 90 metres underground and sending thermal water up to the surface, and into our pools.
It is an essential piece of equipment, and being so far underground and needing full replacement alongside work on the pipes, it is a project that takes some time.
The new bore pump will ensure we continue to have a secure and efficient thermal water source.
To any accommodation providers around the village, it may pay to reach out to any guests that have already made a booking to inform them that we wonβt be operating during this time.
Change in Opening Hours
From Sunday 7th April we will be closing at the earlier time of 7pm. Our Tea Kiosk CafΓ© & Grill will also close earlier at 6pm.
Like last summer, we recruited a large number of casual staff. After providing fantastic support to us this summer, many have left to return to their school and university studies, or to pursue other opportunities.
We will always put the health and safety of our visitors and staff members first. For these reasons, we have a minimum number of staff and lifeguards required to enable us to remain open after 7pm, and unfortunately, we cannot meet these numbers from 7th April.
We would have loved to have stayed open to 9pm for longer, however it just isnβt possible.
For both of these matters we apologise for the inconvenience they may cause, and thank you for your continued support.
If you have any questions, please direct them to [email protected].
- The Team at Hanmer Springs Thermal Pools & Spa