Our hotel was established in September 2013 as Koi Commercial Building, a 3-storey building that has since been transformed into a 5-storey luxury inn. Our goal is to provide our guests with a sophisticated and contemporary hotel experience that reflects our passion for design, comfort, and convenience. Our hotel features 27 well-appointed rooms that overlook the bustling cityscape of Bacolod, off
ering our guests discreet luxury, whole comfort, and serenity to escape the hustle and bustle of the city. With our modern facilities and impeccable decor, we strive to deliver world-class services and a tranquil, modern elegance that eases the mind and refreshes the senses. MISSION:
At Metro Inn Bacolod, our mission is to provide a personalized and exceptional experience to every guest, ensuring their complete satisfaction and building sustainable, profitable business partnerships. We achieve this by delivering superior customer service, innovative amenities, and meticulous attention to detail, striving to exceed our guests' expectations and leaving a lasting impression. VISION:
Our vision is to be the premier hotel in Bacolod City, recognized for our quality service, exceptional facilities, and growth strategies that set the standard for excellence. We aim to expand our services to other cities in the Philippines and beyond, while maintaining our commitment to exceptional customer service, innovation, and sustainability. VALUES:
At Metro Inn Bacolod, we are passionate, respectful, honest, flexible, reliable, efficient, innovative, motivated, open-minded, and committed to excellence. We prioritize exceptional customer service, attention to detail, and exceeding our guests' expectations in every interaction. Our values guide us in our day-to-day operations and ensure that every guest receives a memorable experience that keeps them coming back for more.
