10/06/2026
We acknowledge the recent post concerning our resort and wish to provide a formal clarification:
1. Guests who pay the entrance fee for pool use are aware that this covers only the pool access. Use of facilities such as kubo, tables, and chairs requires a separate fee. This policy was explained and settled at the time the issue arose.
2. The son in law was accommodated at a special rate of ₱700 per day and we extended the use of our kubo free of charge for their wedding celebration. This was a goodwill gesture beyond standard hospitality practice.
3. It is inaccurate to state that the son in law requested a refund or intended to move out. On the contrary, he expressed satisfaction with his stay, confirmed he was happy at the resort, and specifically requested not to be associated with the complaint post. Refunds for bookings made through platforms such as Agoda are processed directly by the platform, not by the resort.
4. To avoid misunderstandings, our policy is clear: only registered guests are allowed within the premises. Visitors may be invited, but only with prior approval from resort management.
We respect every guest’s right to share their experience. However, misrepresentation of facts and public statements that damage the reputation of our business and staff are taken seriously.
Scotts Seaview Resort reserves the right to protect its name and operations against false or misleading claims.
We remain committed to providing fair, respectful, and professional service to all our guests. Constructive feedback is welcome, but defamatory or inaccurate statements cannot go unaddressed.
God bless and may peace be with everyone.