06/08/2026
CHALET - FREQUENTLY ASKED QUESTIONS CORNER
Planning your stay with us? Here are the answers to our most frequently asked questions. πΏβ¨
1. Are you pet-friendly? πΎ
βοΈ Yes, we are! Weβre pet parents ourselves to two fluffy Chow Chows and one snobbish Shih Tzu. π
Your fur babies are welcome to stay with you! We simply ask pet owners to be responsible for their pets and for any damages they may cause during the stay.
2. What if we are more than 12 guests?
βοΈ Our standard overnight accommodation is designed for up to 12 guests, and we provide beddings, towels, and toiletries for 12 guests only.
βοΈ The villa may accommodate a total of approximately 20β25 guests, but guests beyond the standard overnight capacity may join as day-tour guests at no additional charge*
βοΈ Children below 4 feet in height are not counted toward the guest count. Children 4 feet and above are counted as one (1) guest.
βοΈ If more than 12 guests will be staying overnight, an additional fee of β±250 per person will apply.
β οΈ Please note that no additional beds or beddings will be provided for guests beyond 12, as the bedrooms can no longer accommodate extra beds.
3. How far is the villa from Downtown Davao City? π
βοΈ The villa is located inside a subdivision in Toril, Davao City, approximately 45 minutes to 1 hour from Downtown Davao City, depending on traffic conditions.
4. Is the road going to the villa concrete?
βοΈ Yes! The villa is located inside a well-developed subdivision in Davao City.
The road going to the property is concrete and accessible, so you won't have to worry about rough or uneven roads along the way.
5. How do I confirm my reservation?
βοΈ To secure and confirm your booking, we require:
β’ 50% of the total rental rate as downpayment
β’β±1,500 security deposit
Your dates will only be considered officially reserved once the required payment has been received and confirmed.
6. What are your rates? π°
βοΈ MondayβFriday check-in: β±8,000/night
βοΈ SaturdayβSunday check-in: β±9,500/night
*Rates may be subject to change during holidays, special dates, or promotional periods.
7. Do you have an internet connection? πΆ
βοΈ Yes! The villa has fast Wi-Fi available for our guests.
8. Is the 50% downpayment refundable if we cancel?
βοΈ No. All reservation downpayment are non-refundable.
However, you may request to rebook your stay to another available date, subject to our rebooking policy and date availability.
9. What are the payment requirements before check-in?
βοΈ The remaining balance must be fully paid at least one (1) day before your scheduled check-in.
β οΈ Failure to settle the remaining balance within the required period may result in the automatic cancellation of your booking.
10. How many guests can the villa accommodate?
βοΈ The property can accommodate approximately 20β25 guests in total, but the available beds are designed to comfortably sleep up to 12 guests.
Guests beyond 12 who wish to stay overnight will be charged β±250 per additional person.
β οΈ No additional beds or beddings will be provided because additional beds will no longer fit comfortably inside the rooms.
11. What should we bring? π§³
βοΈ Food & Drinks β You may bring your own food, drinks, and ingredients. No corkage fee!
βοΈ Cooking Needs β Basic cooking utensils are available for your use.
βοΈ Drinking Water β One (1) gallon of distilled drinking water is complimentary. Additional gallons may be requested for β±50 each.
βοΈ Kids' Floaters β Please bring appropriate floaters or swimming aids for children. The swimming pool is approximately 5 feet deep, so children must be closely supervised by a responsible adult at all times.
βοΈ Insect Repellent β Highly recommended! The villa is surrounded by trees and is located near a poultry farm, so bringing insect repellent will help make your stay more comfortable.
12. What happens if I cancel on the day of my booking due to an unforeseen circumstance?
βοΈ The downpayment is non-refundable.
βοΈ For same-day cancellations or no-shows, payments already made will be forfeited, including the full rental payment when applicable.
We highly encourage guests to finalize their plans before booking and inform us as early as possible if there are any changes.
We recommend reviewing these policies carefully before confirming your reservation.
We look forward to welcoming you, your family, friends, and fur babies! π‘π΄πΎ
