05/08/2026
US EMBASSY OF THE PHILIPPINES- Remote Services in Dumaguete City
Reminder for U.S. Citizens: Remote Services in Dumaguete City – August 7, 2026
https://ph.usembassy.gov/remote-services-in-dumaguete-city-august-7-2026-2/
The U.S. Embassy’s American Citizen Services (ACS) Unit and representatives from the Federal Benefits Unit/Social Security Administration (SSA) will visit the city of Dumaguete on August 7, 2026, to provide services to U.S. citizens. Services will be offered on a first-come, first-served basis.
Event location: The Baly Oriental Hotel (121-90 Jose Lorenzo Building, Hibbard Avenue, Piapi, Dumaguete City, Negros Oriental)
Service Hours: 7:00 a.m. to 11:00 a.m. (sign-up begins at 6:30 a.m.)
Available services – SSA
Representatives from the Social Security Administration (SSA) will provide the following services on a first-come, first-served basis:
·Discuss basic entitlement requirements for the different types of Social Security benefits
·Develop benefit claims (Retirement and Disability can be completed online at ssa.gov )
·Process Social Security Number applications
·Resolve post-entitlement issues (e.g. change of address, report of death, Medicare enrollments, direct deposit enrollment, non-receipt of benefits, etc.)
·Receive completed annual report forms (SSA-7162 / SSA-7161)
To expedite your visit, please bring both the originals and photocopies of any documents you need to submit to SSA. The SSA representative will retain the photocopies and return the original documents to you.
We encourage you to arrive early, as we may need to turn away late-arriving customers if our service capacity is exceeded.
Available services – ACS
Consular Report of Birth Abroad (CRBA):
· Review eligibility requirements and application instructions on our Citizenship (https://ph.usembassy.gov/u-s-citizenship/ )services page.
· IMPORTANT NOTE: All CRBA applicants MUST register through the eCRBA system and carefully follow the instructions for uploading required documents and paying the fee online. On completion of the eCRBA application, a summary report will be emailed to you. You MUST PRINT AND BRING this document in order to be accommodated at the remote services event.
Passports:
· Review eligibility requirements and application instructions on our Passport (https://ph.usembassy.gov/passports/ ) services page.
· IMPORTANT NOTE: If you are over 18 and making a first application for U.S. citizenship, you will need to apply in person at the embassy. Please review the instructions on our website to make an appointment.
Notarial:
· Review application instructions on our Notarial (https://ph.usembassy.gov/services/notarials/ ) services page.
What to Bring:
· Original documents and photocopies required for your specific service. We cannot provide printing, copying, or photography services on-site during the event.
· Passport photograph meeting these requirements (https://travel.state.gov/content/travel/en/passports/how-apply/photos.html) (for passport applicants).
· Exact change in pesos for service fees (see chart below).
Help Us Plan:
Please complete our brief survey to indicate which services you need and help us anticipate attendance: https://forms.cloud.microsoft/g/mTPuy4wC2H
Payment for ACS Services:
Fees must be paid in exact change (Philippine pesos ONLY).
· ADULT PASSPORT - ₱10,230.00
· MINOR PASSPORT - ₱8,370.00
· PASSPORT RENEWAL (MINOR) - ₱8,370.00
· PASSPORT RENEWAL (ADULT) - ₱8,060.00
· CRBA - ₱6,200.00
· NOTARIAL - ₱3,100.00
We look forward to serving you in Dumaguete City!
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For further information and assistance:
· Enroll in the Smart Traveler Enrollment Program (https://step.state.gov/step/) to receive Alerts and make it easier to locate you in an emergency.
· Contact the U.S. Embassy in Manila, Philippines, located at 1201 Roxas Boulevard, at +(63) (2) 5301-2000, from 7:30 a.m. to 4:30 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +(63) (2) 5301-2000.
· Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
· See the State Department’s travel website (https://travel.state.gov/ ) for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information (https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages/Philippines.html).
