21/11/2024
📣 URGENT HIRING ALERT!📣
Hotel Front Desk Officer
Responsibilities
* Perform all check-in and check-out tasks
* Manage online and phone reservations
* Inform customers about payment methods and verify their credit card data
* Register guests collecting necessary information (like contact details and exact dates of their stay)
* Welcome guests upon their arrival and assign rooms
* Provide information about our hotel, available rooms, rates etc.
* Respond to clients’ complaints in a timely and professional manner
* Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
* Confirm group reservations and arrange personalized services
* Maintain updated records of bookings and payments
Requirements and skills
*Work experience as a Hotel Front Desk Officer, Receptionist or similar role
*Understanding of how travel planning websites operate, like Booking, Airbnb and TripAdvisor is a plus;
* Customer service attitude
*Excellent communication and organizational skills
*Degree in hotel management is a plus
*Fresh graduate / OJT are welcome to apply
Send your CV and Portfolio through this email:
[email protected]
For more information and details you can contact us at:
0960-325-7652
(032) 436 1014
We are located at Purok Mahogany 2, Simborio St., Tayud, Liloan, Cebu
Landmark: Union Galvasteel near Fast Logistics Company. Along Bagong Daan Road
https://www.google.com/travel/hotels/s/Yorc3MC16TH7ZcNM7