16/08/2026
Do not use this as a normal promotional review post. The guest mentions a broken sink, a damaged bathroom door, and poor soundproofing. Posting it with five stars and a cheerful caption would look careless.
A suitable public response would be:
Thank you, Ruth, for choosing Dormitels.ph UST for the third time and for recognizing our friendly staff. We’re sorry that the bathroom condition and room noise affected your recent stay.
Your concerns regarding the broken sink, bathroom door, and room assignment have been noted for immediate review. We appreciate the honest feedback and the opportunity to improve.