09/10/2026
💜 Learning Together, Growing Stronger! | OJT Training at Mercure
At Mercure Phuket Patong JourneyHub, we believe that great guest experiences begin with confident, knowledgeable, and passionate Heartists. ✨
From 3–9 October 2026, our Heartists came together for a series of hands-on On-the-Job Training (OJT) sessions, sharing knowledge, developing practical skills, and supporting one another across departments.
🌟 Our learning highlights this week:
🛎️ Front Office: ALL Accor Loyalty Program & Member Benefits
🧺 Housekeeping: Folding Laundry Bags for Guest Room Set Up
🧹 Housekeeping: How to Use Kärcher Cleaning Equipment
🦺 Engineering: Workplace Safety & Emergency Awareness
A big thank you to all our trainers and Heartists for your enthusiasm, teamwork, and commitment to continuous learning.
Every training session is another opportunity to grow, build confidence, and create better experiences for our guests.
Because at Mercure, it's the little details and our Heartists who make every stay special. 💜
