30/09/2026
出門前,
客人曾向櫃台詢問一條毛巾,
並說回來時再取用。
那是一句很輕的交代,
輕到很容易被忙碌的日常帶過。
但當客人回到 Oani,
還沒再次開口,
毛巾已經先一步準備好了。
她接過毛巾時,
露出有些驚喜的表情,
笑著說:
「How sweet!」
我們喜歡這樣的時刻。
不需要太多話,
也不需要刻意安排。
只是記得你曾經提過的需要,
在你回來的時候,
把它放在手邊。
有些照顧很小,
卻會讓人記得很久。
Before heading out,
a guest asked the front desk for a towel
and said she would pick it up when she returned.
It was a simple request,
easy to overlook in the middle of a busy day.
But when she came back to Oani,
the towel was already prepared
before she had to ask again.
She looked pleasantly surprised
and smiled as she said,
“How sweet!”
We appreciate moments like this.
They do not require many words,
nor do they need to be carefully arranged.
It is simply about remembering something
you mentioned earlier
and having it ready when you return.
Some gestures are small,
but they can stay with you for a long time.
#細緻款待