Comments
So me and my family stayed at your location this past Saturday night upon check in I asked the lady at the front desk about breakfast as traveling with 3 kids can get expensive and free breakfast makes it a lil better she replied “it’s a great breakfast better then continental but not quite our whole spread”
Well u can imagine my surprise when we get up early to make it to breakfast on time and get down to the lobby and ask about breakfast and she tells me it’s grab and go, so I proceeded to the tiny “bar” where I was offered warm yogurt dry, dried out nasty muffins and some plain cereal 🤮
After asking about what I was told the night before, I was informed that this was a continental breakfast which it absolutely was not, I have had better breakfast and service at motel 6....
Very unsatisfactory 1st visit, thought I would reach out here before leaving a bad review hope to hear back soon
So I spent the night at this hotel for my acting audition the next day. Met these two young ladies there the next morning. Monica, who works the front desk and Rose, who works the breakfast bar, were both so helpful and did what they could to accommodate my stay. Thank you, ladies for your hospitality.
We arrived at the hotel late. I just wanted to get myself and my baby cleaned up and head for the bed. When I pulled the sheets, I was greeted by someone else's make up stain! We called front desk and since it was late, there was no room service. We had to go downstairs and get the sheets and change them ourselves! Other things happened throughout our stay and my husband finally complained to the manager. They told him they would comp us a night for all the trouble. Come check out day, the front desk informed us that they can't comp us anything because we booked through 3rd party. We would have changed hotels but my other sisters were also staying at the same hotel. The only saving Grace in staying there was their kitchen staff.
Had a wonderful time in Albuquerque. Carlos Vargas always happy to see you.
